Amdocs Announces New Network-Based Solutions and Partner Program

BEIJING, Nov. 20, 2013 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today at Wi-fi Global Congress unveiled new offerings designed to address service providers' increasing requirements for network-based solutions. Amdocs announced two new solutions –Amdocs Small Cell Solution, to speed the roll-out and deployment of small cell technology, and Amdocs Smart Net Solution, an intelligent Wi-Fi offload solution – as well as Amdocs Policy and Charging Control (PCC) Ecosystem partner program designed to fast-track new data-monetization solutions.

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The new offerings include:

• Amdocs Small Cell Solution: As mobile data traffic continues to soar, service providers face a huge network capacity challenge and are looking to leverage small cells to expand their networks.  Due to the high-volume, high-density nature of typical small cell deployments, a new approach is needed to accelerate the entire deployment process, from design to active deployment. Amdocs Small Cell Solution provides this approach. Based on a comprehensive planning, engineering and deployment platform, this solution combines automated technical design with dynamic project planning using network technology-specific building blocks. The small cell solution provides enhanced visibility and control to run multiple, high-volume projects at lower cost and in shorter time. Expected benefits¹: up to 25 percent reduction in time and costs for small cell roll-outs; more than 30 percent reduction in network design time; and the ability for service providers to roll out thousands of small cell sites each month.
• Amdocs Smart Net Solution: Service providers are increasingly leveraging Wi-Fi to reduce costs, increase revenue, differentiate their service and combat churn, while also using Wi-Fi to offload data traffic and reduce congestion on crowded mobile networks.  With intelligent Wi-Fi offload capabilities, the Amdocs Smart Net Solution enables service providers to deliver a seamless customer experience - based on a customer's personalized profile and value - across networks, maximize revenues and alleviate network congestion. Amdocs Smart Net features automatic session monitoring of user activity and network conditions, minimizing subscriber disruption by delivering a seamless experience as they move between cellular and Wi-Fi networks. Leveraging Amdocs Connection Manager, Amdocs Smart Net Solution gives service providers access to network performance data from the user's perspective and can increase average revenue per user (ARPU) by driving offload and onload decisions based on subscriber value, data plans and policy.
• Amdocs PCC Ecosystem partner program: This expansion of Amdocs' Enreach partner program will address service providers' lack of integration in the network control domain by bringing together policy, charging, inline monetization, deep packet inspection (DPI), optimization and analytics vendor specialists. The program's goal is to create the industry's broadest ecosystem of partners working together to develop new offerings and service provider use cases. Amdocs PCC Ecosystem will be part of the Amdocs Experience Center, which will create real-life demonstrations of the new solutions so service providers can see firsthand the value of PCC integration. The facility will give service providers a logical starting point for innovating and incubating new ideas. 

"Today's announcement, combined with the introduction of Amdocs Charging Smart Start solution earlier this year, moves Amdocs appreciably closer to the network software domain - expanding our customer experience portfolio to manage customer experience across both networks and IT, enabling service providers deploying advanced networks to increase efficiencies and revenues," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "These solutions and our new partner program reinforce Amdocs' unique ability to help service providers deliver a truly differentiated and integrated customer experience from any point of interaction down to the network, successfully bridging IT and network requirements."

"Amdocs' move towards the network software domain is part of a clear industry trend," said Shagun Bali, analyst with Ovum. "Knowing what's happening at the network level provides granular data about the customer – who they are, where they are, what they're doing – this information is critical for service providers to deliver the kinds of personalized services their customers expect." 

¹According to Amdocs' internal testing, simulation or test-case deployments. Benefits will vary depending on customer implementation.

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About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its 20,000 employees serve customers in more than 70 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our quarterly 6-K  forms furnished on February 12, May 16 and August 12, 2013.

SOURCE Amdocs