Amdocs Launches OSS 8.1 to Help Service Providers Address the Capacity Crunch and Reduce Time to Market

DUBLIN, May 24, 2011  /PRNewswire/ -- At Management World Dublin, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs OSS 8.1, the latest release of the market's most comprehensive OSS (operational support systems) suite providing automation of planning, fulfillment and assurance processes.  The announcement was made at Management World Dublin 2011.

Amdocs OSS 8.1 introduces new functionality in a number of areas, including:

• Service Order Management: With flexible order editing and work-task manipulation, Amdocs OSS 8.1 speeds the order process for customers with existing services.  In addition, it reduces the time to deliver complex services, such as IP-VPNs (virtual private network) and can improve order processing efficiency by up to 15 percent*
• Business VoIP: Amdocs OSS 8.1 includes a pre-configured solution for VoIP (voice over Internet protocol) services for enterprise customers, reducing time to market for unified communications services including voice communications and multimedia sessions
• LTE, Ethernet, Fiber: Amdocs OSS 8.1 includes out-of-the-box configurations to support the next wave of network technologies – LTE (long-term evolution), FTTX (fiber to the X) and Ethernet - as well as enhancements to next generation network typology and device models to reduce complexity and cost.  As a result, operators can reduce costs by up to  10 percent* when introducing  new technologies
• Data Integrity Management: Amdocs OSS 8.1 allows operators to selectively target network elements for reconciliation, thereby increasing inventory accuracy and reducing the time taken to identify and resolve discrepancies
• Platform enhancements: Enhancements to Amdocs OSS Studio for product configuration and Universal Installer can reduce costs to deploy by up to 10 percent*

Amdocs OSS 8.1 is built to support any service, any technology and any line of business (fixed, mobile, broadband, cable) from an IT and TMF standards-compliant architecture, enabling co-existence with existing operational systems.

"With Amdocs OSS 8.1, service providers will be able to offer their customers more predictable and faster fulfillment of their orders, as well as an enhanced quality of service through improved data quality and a more robust order fulfillment process," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "Amdocs OSS 8.1 enables service providers to address the capacity crunch and reduce their time to market, making them more competitive in their ability to deliver a winning customer experience in the connected world."

Amdocs OSS is proven in production with more than 140 deployments globally in large, small and emerging operators including AT&T, ICE, Telstra and Kyivstar, and was recently ranked the number one vendor in revenues for global sales of OSS, billing systems and related services in IDC's "Worldwide OSS and Billing 2010–2015 Forecast and 2009 Vendor Shares" report.

*According to Amdocs estimates based on simulations. Will vary according to actual deployment

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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2010, filed on December 7, 2010 and our quarterly 6-K filed forms furnished on February 8 and May 11, 2011.

SOURCE Amdocs