Amdocs Named in Global Top 20 List of Best Outsourcing Service Providers

Jun 07, 2010, 06:00 ET from Amdocs

ST. LOUIS, June 7 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that the International Association of Outsourcing Professionals® (IAOP®) has placed Amdocs in the top 20 in its annual rankings of the world's best outsourcing service providers – The Global Outsourcing 100®. Amdocs is also among the top ten providers that support the entertainment and media industry, and among the top 20 in the regional sub-lists of outsourcing service providers in the United States, Europe and Southeast Asia.

"As the economy recovers, partnering with the world's best outsourcing providers and advisors will be more important than ever," said IAOP Chairman Michael Corbett and chair of the judges' panel. "The Global Outsourcing 100 and The World's Best Outsourcing Advisors help companies easily identify those partners that will help them emerge as leaders."

"Managed services excellence enables our customers to substantially reduce costs and deliver a better, more consistent consumer experience," said Brian Shepherd, Group President of marketing and mobile services at Amdocs. "Outsourcing BSS and OSS operations to Amdocs can also help service providers of all sizes react faster to new business models by modernizing legacy systems and speeding time-to-market."

The 2010 Global Outsourcing 100 list was published in a special advertising section in May's FORTUNE 500 issue of FORTUNE magazine and provides a benchmark for overall outsourcing excellence across industries. Companies are judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. The selection process also takes into consideration such factors as employee education, training, and commitment to community development.

Amdocs has more than 25 years of managed services experience and has developed industry-leading tools and business process best practices. Amdocs supports several of the world's leading communications service providers and media and directory publishers with a low-cost, managed services business model, including AT&T in the U.S., Elisa in Finland, Bell Canada, T-Mobile UK and Sensis in Australia.

About IAOP

The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit

About The Global Outsourcing 100

The International Association of Outsourcing Professionals® (IAOP®) is in its fifth year of compiling its annual ranking of the world's best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today's leaders, but tomorrow's rising stars.

About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8 and May 13, 2010.