BUDAPEST, Hungary, June 8 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has received this year's TM Forum Industry Leadership Award. Amdocs was recognized for its leadership, dedication and commitment to the TM Forum's industry collaboration activities, and overall progress in the industry. The announcement was made at Amdocs' 2010 Global InTouch Business Forum, Amdocs' annual customer and partner event taking place this week.
"The TM Forum Excellence Awards are the most prestigious awards of their kind and attract nominations from all over the world. In particular the TM Forum Leadership Award seeks to identify the TM Forum member company demonstrating strong commitment to the Forum's industry collaboration activities," said Martin Creaner, president of the TM Forum. "Amdocs is a very worthy winner of this award, having been a consistent leader of and contributor to the Forum's collaborative efforts over many years."
Amdocs has been a TM Forum member since 1998 and has immersed itself in the development of the Forum's standards work. Amdocs has adopted these standards into its CES (customer experience systems) product portfolio and is committed to ensuring that standards are applicable to the industry's needs. Technical contributions delivered over the past year include: Business Process Framework (eTOM); Applications Framework (TAM); Information Framework (SID); Interfaces; Business Benchmarking; Product Lifecycle Management (PLM); Service Delivery Frameworks; Managing Customer Experience and Catalysts Programs.
"Receiving recognition from the TM Forum underscores Amdocs' ongoing dedication to the creation and adoption of industry standards and best practices," said Brian Shepherd, group president of marketing and mobile services. "Amdocs has been committed to the TM Forum for more than twelve years and will continue to play an active leadership role. The TM Forum standards are an integral part of the Amdocs CES product portfolio which helps service providers enhance their business performance, launch profitable new products quickly, and personalize the customer experience."
Amdocs was selected amongst other finalists by a panel of industry experts and an open member vote. For more information go to:
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8 and May 13, 2010.