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An Open Letter to All Tipard Users


News provided by

Harbour Software

Nov 06, 2010, 09:30 ET

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BEIJING, Nov. 6, 2010 /PRNewswire/ --

Dear customers:

Today is the third birthday of Tipard Studio, a professional software provider in the multimedia field. On this memorable day, Tipard all team members have something important to say.

Firstly, all Tipard studio members want to sincerely thank you for your long support. Without your sustained support and understanding, we couldn't have made so much progress in the past 3 years. Looking back over the past more than 1,000 days and nights, Tipard Studio has gained a lot. Upholding the purpose of offering the customers high-quality software at reasonable prices, Tipard Studio has released one after another popular applications to meet users' multiple digital and multimedia needs. For example, with powerful converting function and convenient video editing functions, Tipard Video Converter always gets users' favors. And Total Media Converter, Blu-ray Converter, etc. are also hot products.

However, the road to success is not always smooth sailing. Tipard Studio has had setbacks, technical problems and criticism of others, but, Tipard Studio always had your support, and kept being modest, innovative and competitive. With the advice from customers, we always would listen carefully to make technically correct, and in the special technical contribution of the customer we would give lifetime 50% discount for all products and permanent free upgrade service in return. With regard to the feedback from users, there are several common questions need to be reiterated here. For instance, the questions about how to register, how to find tutorial & FAQs and so on, you can easily find the answers by clicking the "Support" button on the home page of our official webpage, or just visit the support page: http://www.tipard.com/support.html. In addition, in acknowledgement of users' valuable advice and support, we often launched promotion activities, including the "Halloween Carnival 2010" 30% and 50% discount shopping festival just over several days ago. During the past three years, we really have achieved success and obtained many valuable things.

Next, we want to tell all users that, in future, no matter how many difficulties and technical problems waiting for us, Tipard Studio will always stick to our service purpose, and constantly provide various wonderful software products to serve all multimedia users.

Last but not least, Tipard Studio has 24-hour response commitment, which ensures all users get timely response and solutions. If you have any advice or suggestion about Tipard, please feel free to contact us: [email protected]. Remember! Your satisfaction is our highest rewards!

About Tipard Studio

As a leading player in the multimedia software field, Tipard Studio always takes bringing multimedia users best software as its responsibility, and keeps being innovative and competitive. With advanced technologies and a first-class R&D team, it has constantly developed many excellent multimedia desktop applications, which are very popular among Windows and Mac users. For more details about Tipard Studio, please visit: http://www.tipard.com.

SOURCE Harbour Software

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