Aon eSolutions Promotes Industry Veterans to Drive Global Leadership of Technology Products and Services

New appointments announced for claims product, research and development, and policy administration and billing systems

Mar 03, 2011, 13:49 ET from Aon Corporation

CHICAGO, March 3, 2011 /PRNewswire/ -- Aon eSolutions, the technology solutions business of Aon Corporation (NYSE: AON), today announced three senior-level appointments to its product management team:


  • Ritza Vaughn has been promoted to global product director of claims. She will lead product planning and strategic development in this area.
  • Jeffrey Miller has been promoted to global product director of research and development for all of Aon eSolutions' flagship products as well as future platforms and services.
  • Lorna Martin has been promoted to global product director of policy administration and billing. She will drive the functionality of these products to ensure clients receive superior value through increased processing efficiency and a streamlined ability to launch new insurance policy products.

"Over the course of their careers, these three executives—Ritza, Jeff and Lorna—have demonstrated a strong ability to lead and drive the development of successful products for the risk and insurance marketplace," said Jennifer Turner, senior vice president of global product management and managing director with Aon eSolutions. "Aon eSolutions is committed to providing market-leading products and services that meet our clients' changing needs in this ever-evolving industry. We value these executives' experience and expertise and are confident our clients will appreciate the positive impact our research and development, anticipation of marketplace needs, product strategies and roadmaps will gain as a result of their appointments."

Representative of Aon eSolutions' commitment to product and services leadership, these executives bring in-depth claims, risk management, policy underwriting and insurance technology backgrounds to their current positions.

Vaughn previously served as a senior strategic consultant. In this position, she worked closely with large, complex clients to optimize their use of the iVOS Claims System, and helped to develop and deliver customized solutions to meet clients' unique business needs. Prior to Aon eSolutions, Vaughn served as vice president of information systems at third-party administrator Octagon Risk Services (now Sedgwick CMS), and project manager and business analyst at Pacific Bell.

Miller previously served as a strategic architect. In this role, he displayed leadership in the ability to frame solutions at an enterprise level. Prior to joining Aon eSolutions, Miller worked as chief operating officer and chief information officer for marketing and advertising agency SendTec. Miller also worked as the security officer and managing director of business systems at small business insurance provider InsuranceNoodle, and as a consultant and director at Aon.

Martin previously served as a product manager, utilizing her expertise in insurance, infrastructure and customer service to meet carrier client needs. Prior to Aon eSolutions, Martin served as chief operating officer of Real Consulting, an insurance underwriting system provider, where she was responsible for the maintenance and enhancement of systems for a major workers' compensation carrier. Martin also worked at Allianz Insurance, where she served as senior commercial lines underwriter and eventually advanced to simultaneously hold the titles of senior vice president and chief information officer, responsible for all IT systems and operations as well as the oversight of the implementation of claims and underwriting systems for domestic and global programs.

Vaughn and Martin will be based in San Ramon, Calif., while Miller will be based in Chicago.

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About Aon eSolutions

Aon eSolutions is the technology solutions business of Aon Corporation (NYSE: AON) and provides award-winning technology-based tools that improve the management of risk, insurance and safety programs. These personalized and configurable best-in-class systems — AonLine, iVOS, RiskConsole and SafetyLogic — each provide measurable value by aggregating data, streamlining business processes and optimizing resources. Visit for more information.

About Aon

Aon Corporation (NYSE: AON) is the leading global provider of risk management services, insurance and reinsurance brokerage, and human resources solutions and outsourcing. Through its more than 59,000 colleagues worldwide, Aon unites to deliver distinctive client value via innovative and effective risk management and workforce productivity solutions. Aon's industry-leading global resources and technical expertise are delivered locally in over 120 countries. Named the world's best broker by Euromoney magazine's 2008, 2009 and 2010 Insurance Survey, Aon also ranked highest on Business Insurance's listing of the world's insurance brokers based on commercial retail, wholesale, reinsurance and personal lines brokerage revenues in 2008 and 2009. A.M. Best deemed Aon the number one insurance broker based on revenues in 2007, 2008 and 2009, and Aon was voted best insurance intermediary 2007-2010, best reinsurance intermediary 2006-2010, best captives manager 2009-2010, and best employee benefits consulting firm 2007-2009 by the readers of Business Insurance. Visit for more information on Aon and to learn about Aon's global partnership and shirt sponsorship with Manchester United.

Media Contact:

Glenn Peake

Aon eSolutions


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