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APEX meldet Startschuss für die Passenger Choice Awards 2015!
  • Latin America - español
  • USA - Pусский
  • USA - Français
  • Brazil - Português
  • USA - español
  • USA - slovenčina
  • USA - Polski
  • USA - čeština
  • USA - English
  • India - English


News provided by

Airline Passenger Experience Association (APEX)

May 05, 2015, 08:20 ET

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-- FEEDBACK VON FLUGGÄSTEN WIRD MITENTSCHEIDEN, WELCHE AIRLINES DAS BESTE REISEERLEBNIS FÜR PASSAGIERE VERMITTELN

NEW YORK, 5. Mai 2015 /PRNewswire/ -- Wer kürzlich mit dem Flugzeug gereist ist, hat die Möglichkeit, mit seiner Meinung entscheidend dazu beizutragen, welche Airlines für das von ihnen vermittelte Reiseerlebnis ausgezeichnet werden sollen. Die Passenger Choice Awards sind als prestigeträchtigster Preis der Branche anerkannt, der von echtem Fluggastfeedback lebt. Das Programm findet jährlich statt und lädt Passagiere aus aller Welt dazu ein, ihre Beurteilung in einer Online-Befragung abzugeben.  

Die Awards wurden ins Leben gerufen, um Passagieren eine Stimme zu geben, mit der sie der Flugbranche ihre Meinungen zum Reiseerlebnis an Bord mitteilen können, und ermöglichen wertvolle und unverstellte Aussagen der Fluggäste. Die Teilnehmer werden Airlines nach Kriterien wie Kundenzufriedenheit, Kabinenkomfort, Auswahl an Entertainmentoptionen, Konnektivität und weiteren beurteilen. Die Passagiere können an der individuell anpassbaren Umfrage unter www.passengerchoiceawards.com vom 1. Mai bis zum 30. Juni unbegrenzt häufig teilnehmen.

"Jede Umfrage ist wissenschaftlich von The Nielsen Company, dem globalen Marktführer für Verbraucherdaten, tabelliert, um globale Airlines nach ihrer Leistungsfähigkeit zu bewerten," erläutert Russ Lemieux, Executive Director der Airline Passenger Experience Association (Vereinigung für Kundenzufriedenheit im Luftverkehr, APEX). "Die teilnehmenden Airlines haben nicht nur Zugang zu Ihrem direkten Feedback, Ihre eingereichte Umfrage und die daraus resultierenden Awards stellen zudem einen Anreiz für die Fluglinien dar, alles in ihrer Macht stehende zu tun, um das Fluggasterlebnis zu optimieren."

Die Gewinner werden jedes Jahr im Herbst während der feierlichen APEX Awards-Preisverleihung bekanntgegeben, die in diesem Jahr am 28. September in Portland im US-Bundesstaat Oregon stattfinden wird. Die Finalisten werden durch das Feedback der Passagiere bestimmt, die Nennung der Gewinner erfolgt durch Mitglieder von APEX. Als Sponsor der Übersetzungen für die Passenger Choice Awards 2015 tritt OnBoard International auf.

Informationen zu den Passenger Choice Awards
Die Passenger Choice Awards wurden ins Leben gerufen, um Airlinepassagieren eine Stimme zu geben. Sie können an der Umfrage unter www.passengerchoiceawards.com teilnehmen. Wir freuen uns auch auf Ihren Besuch bei den Passenger Choice Awards-Fanpages auf Facebook und Twitter.

Informationen zu APEX
Die Airline Passenger Experience Association (APEX) besteht aus einem umfassenden Netzwerk von Unternehmen und Experten, die sich dem Ziel verschrieben haben, ein erstklassiges Fluggasterlebnis für Passagiere rund um den Erdball zu bieten. Die Mitglieder von APEX bewerten die Kundenzufriedenheit durch eine einflussreiche Community jeden Tag aufs Neue und verbessern jeden Aspekt des Reiseerlebnisses. Dies reicht von Design, Bauweise und Montage der Sitzkonfigurationen und Entertainment- und Kommunikationssysteme in kommerziellen Flugzeugen bis hin zu den Lounges an Flughäfen und der Verpflegung an Bord.  APEX dient der Stärkung der Branche und Erschließung weiterer Geschäftsmöglichkeiten durch Bildung, Innovation, Vernetzung und Wertschätzung.

Kontakt:
Chris Peterson
Communications Specialist, APEX
[email protected]
+1-678-303-2968

Related Links

http://www.passengerchoiceawards.com

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