NEW YORK, Oct. 25, 2016 /PRNewswire/ -- "Small is the new big," says Applause Tickets (www.applause-tickets.com) Founder and President Rich Gladstone. For nearly three decades, the company has provided a consistently "front row" experience to anyone looking for tickets to virtually any event under the sun.
"Applause's tremendous success can be boiled down to two things: dedicated people and great service," Gladstone explains. "We're a team of real people you can trust to help secure the best tickets at the best prices."
The Internet has fueled an explosion of online-only ticket enterprises, but none of them can offer anything like the service of Applause. Whereas these newer companies look for ways to trim costs, Gladstone has opted to stick to the principles that have made his enterprise a 29-year success story.
Selling tickets is just the beginning of what Applause can do on behalf of every client. Team members strive to get to know their clients' unique circumstances, recommending shows and solving any problems that arise during trip planning. This "Can We Talk?" approach – rather than a hard sell – means Applause can deliver the right seat at the right price for any show or event.
Clients can likewise depend on Applause for 24/7 availability, thanks to its high-tech phone system. Several team members maintain business phones at home to guarantee that callers will always reach a live person ready to help. Few if any competitors can offer anything resembling that level of service.
While Applause specializes in Broadway Theater, Gladstone and his team can help clients get great seats at events all over the world. For example, the company has provided the best seats for London Theater for over 25 years. Applause works closely with a London ticket service, printing out tickets in New York before clients ever leave the country. For travel agents, this unique service makes their job significantly easier. Consequently, word-of-mouth advertising via agents and other travel industry professionals has been a big factor in the lasting success of Applause.
To provide tickets and related services to big events around the world, Applause has a network of contacts that enable clients to receive tickets upon arrival at their hotel. Travelers therefore can concentrate fully on their experience rather than fussing with details. "We're not just selling tickets at Applause," muses Gladstone, "we're helping to create special memories for our clients."
Looking ahead, Applause's mission is to continue providing exceptional service through a team of dedicated, savvy professionals. The company keeps in touch with clients and the travel community at large via regularly updated brochures and guides to both the New York and London theaters. Applause also regularly posts newsworthy items to its blog.
SOURCE Applause Tickets