ATLANTA, Dec. 12, 2017 /PRNewswire/ -- Aptos, Inc., a recognized market leader in retail technology solutions, today announced it has been identified as a top-performing retail technology vendor in the 2017 RIS Software LeaderBoard report.
The RIS Software LeaderBoard report spotlights retail software vendors in head-to-head competition based on customer satisfaction scores, i.e., ratings based on evaluations by retail end users of the software. The 2017 LeaderBoard scores are the outcome of 629 evaluations submitted by 327 retailers.
As a result of retailer evaluations, Aptos ranked as a leader in 22 categories, including being recognized as the No. 1 Vendor for Tier One Retailers.
Aptos ranked in the top three of solution providers for an additional eight categories: Top Large Vendors (No. 2), Top Vendors in Software Reliability for Tier One Retailers (No. 2), Top Vendors in Quality of Support for Tier One Retailers (No. 2), Top Specialty Vendors (No. 3), Leaders in Overall Performance by Tier One Retailers (No. 3), Top Vendors in Return on Investment for Tier One Retailers (No. 3), Top Vendors in Quality of Service for Tier One Retailers (No. 3) and Top Vendors in Recommendation for Tier One Retailers (No. 3).
As published in the RIS Software LeaderBoard report, Aptos customers had this to say about their experiences working with Aptos:
"Aptos has been a partner for over two decades and continues to innovate and provide a stable solution. Their acquisitions make them more relevant every year."
"Aptos is investing in new development that could be a real game changer for POS software. It is completely redesigned from the bottom up, with time spent analyzing the pain points of existing customers in terms of the UI and workflow. It is a service-oriented architecture that is extensible and robust."
"Improving its rankings for the third year in a row indicates Aptos is successfully supporting customers who use its growing list of end-to-end retail solutions," said Joe Skorupa, editorial director of RIS News. "Aptos' impressive showing is a clear testament to its commitment to meeting and surpassing customer expectations while expanding its technology footprint through both acquisitions and organic development."
"The most important benchmark of business performance is customer satisfaction," said Noel Goggin, Aptos CEO and culture leader. "The fact that Aptos has significantly increased its RIS Software LeaderBoard rankings year after year, while delivering innovation, software reliability and ROI to our customers, fills me with great pride. With the recent TXT Retail acquisition and our new retail platform on the horizon, we're fully committed to engaging customers differently and helping retailers create enterprises built for rapid change."
To learn how Aptos is engaging differently, retailers can schedule a meeting with Aptos at NRF Retail's Big Show 2018 by visiting this link.
About Aptos "Engaging Customers Differently"
In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who engage customers differently – by truly understanding who they are, what they want and why they buy. At Aptos, we too, believe that Engaging Customers Differently™ is critical to our success. We are committed to a deep understanding of each of our clients, to fulfilling their needs with the retail industry's most comprehensive omni-channel solutions, and to fostering long-term relationships built on tangible value and trust. More than 1,000 retail brands rely upon our Singular Commerce™ platform to deliver every shopper a personalized, empowered and seamless experience…no matter when, where or how they shop. Learn more: www.aptos.com
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Aptos, the Aptos logo, "Engaging Customers Differently" and "Singular Commerce" are trademarks of Aptos, Inc. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Aptos, Inc.
SOURCE Aptos, Inc.