Arcadian Health Names Helene Jo as Vice President of Quality Improvement Programs

Oct 12, 2010, 14:42 ET from Arcadian Health

OAKLAND, Calif., Oct. 12 /PRNewswire/ -- Helene Jo, RN, PNP, MPH, has joined Arcadian Health as Vice President of Quality Improvement Programs. In this important role, Helene will focus on ensuring Arcadian's Medicare Advantage health plan members have timely access to quality care while care providers have the support they need to maintain and improve members' health.

"Arcadian continues to grow while maintaining an unwavering commitment to providing quality care and evolving with the new direction of health care reform. In this context, Helene's strong regulatory and quality perspective is more critical than ever," said Dr. Frank Apgar, Arcadian's Chief Medical Officer.

From her office at Arcadian's San Dimas, CA facility, Helene will lead a cross-functional team in a company-wide initiative to achieve excellence in quality measures such as the CMS Star Rating. "Helene has extensive experience and an impressive track record with the CMS Star Rating Program. She will be instrumental in improving Arcadian's star ratings," said Apgar.

Comprising a team from the areas of credentialing, appeals and grievances, and quality improvement, Helene's team will work on providing the organizational infrastructure, systems, and processes required to support a culture of compliance and ensure availability of good care. "In the rural communities we serve, quality coordinated care programs can be sparse. Our mission is to bring these communities quality care at an affordable cost," said Helene Jo.

Helene comes to this key role after having served as the VP of Quality at Bravo Health. There, her vigorous oversight and quality improvement measures resulted in significant score improvements and NCQA accreditation for Bravo's health plans.


Arcadian Health, founded in 1997 as well as its sister organizations and corresponding affiliates, is a Medicare Advantage health plan provider operating in the following 15 states: Arizona, Arkansas, California, Georgia, Louisiana, Maine, Missouri, New Hampshire, New York, North Carolina, Oklahoma, South Carolina, Texas, Virginia and Washington. The plans are offered under the following local product names: * Arcadian Community Care (Louisiana and California residents) * Arcadian Health Plan (Oklahoma residents) * Arkansas Community Care * Columbia Community Care * Desert Canyon Community Care * Ozark Health Plan * Northeast Community Care * Southeast Community Care * Spokane Community Care * Texarkana Community Care * Texas Community Care. For more information, about Arcadian Health, visit


Nilsa Lennig, Interim Vice President of Marketing, Arcadian Health

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SOURCE Arcadian Health