Aricent and Connected Planet Team Up for a Live Webinar on the '10 Steps to 4G Service Assurance'
Communications Technology and Services Leader Discusses the Critical Role of Operator Service Quality in Delivering Compelling Mobile Subscriber Experiences
PALO ALTO, Calif., July 22 /PRNewswire/ -- Aricent®, a global innovation, technology and services company focused exclusively on communications, announced today that it will be hosting a live webinar on 4G service assurance with Connected Planet. The webinar will take place on July 28, 2010 and will showcase how to get ahead and stay ahead in the 4G service arena.
Existing mobile networks were engineered and deployed long before iPhone® or YouTube™, and as a result, many subscribers are experiencing significant service-related performance issues. With service quality the most fundamental pillar of customer experience management, network operators are aggressively looking to modernize their mobile assurance initiatives with new tools and techniques. In preparation of the rollout of 4G networks, operators need to evolve their OSS systems and processes to deliver a compelling subscriber experience while continuing to improve their overall efficiency.
With 8 of the top 10 Tier-1 operators as its customers, Aricent has deep expertise to help operators evolve their OSS systems to support 3G/4G – be it HSPA+, LTE or WiMAX. In this webinar, Aricent will share deep insights on service assurance strategies, including:
- Discussing the top 10 enhancements wireless operators must make today to deliver unmatched subscriber experiences now and for 4G;
- Highlighting common gaps in existing fault and performance management systems, and how extending service assurance for end-to-end service quality management and customer experience management are critical to ongoing success for any mobile operator;
- Sharing our insights in developing a well defined KPI/KQI model that addresses existing and future service assurance operations.
WHEN:
- The live webinar will take place July 28, 2010 at 2pm ET
WHO: Join Tom Lybarger, Assistant Vice President of B/OSS Solutions at Aricent and Connected Planet, who will discuss common gaps in existing fault and performance management systems, and how extending service assurance for end-to-end service quality management and customer experience Management are critical to ongoing success for any mobile operator.
About Connected Planet: Launched in September 2009, and written for next generation service providers focuses on connecting daily life examples of how using complex IT technology and social networking mediums has changed the world. Addresses the telecommunications sphere and show how technology solutions affect other industries, including enterprise government and healthcare, by identifying key technology developments and trends.
About Aricent: Aricent is a global innovation, technology and services company focused exclusively on communications. Aricent combines the leading innovation capabilities of frog design with unparalleled domain expertise in communications as a strategic supplier to the world's foremost infrastructure, application and service providers. The company's investors include Kohlberg Kravis Roberts & Co., Sequoia Capital, The Family Office and The Canadian Pension Plan Investment Board.
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For more information, visit http://www.aricent.com.
Aricent® is a trademark of Aricent Inc., in the United States and other jurisdictions. All other trademarks are the property of their respective owners.
SOURCE Aricent
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