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Aristotle Beats Competitors in Satisfaction


News provided by

Aristotle

Apr 30, 2010, 02:03 ET

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Company Tops Rivals VOCUS, DDC and CQ/Roll Call/CapAd in Public Affairs Council Customer Satisfaction Rating.

Significant Cost savings and higher marks over 3 rivals in all categories measured: Software, Training, Customer Service and Follow-Up

WASHINGTON, April 30 /PRNewswire-USNewswire/ -- A respected independent survey conducted annually by the Washington-based Public Affairs Council, shows PAC and Grassroots professionals who subscribe to services from one of the 'Big Four' providers rate Aristotle customer care and technology superior to VOCUS, DDC and CQ-Roll Call Group-Capitol Advantage.  In the survey, Aristotle receives top grades in all four of the categories in which the four firms' customers were asked to rate their vendor's software, training, customer service and follow-up.  

The survey respondents also spent significantly less on Aristotle in the categories reported.  "Initial Cost" savings by Aristotle customers averaged between $7,200 and $20,193.  On "Annual Renewal and Maintenance Cost" Aristotle customers responding to the survey reported additional savings of  $7,778, $27,078 and $16,828 as compared to VOCUS, DDC and CQ/Roll Call Group/CapAd customers, respectively.

The Public Affairs Council is a non-partisan, non-political association for public affairs professionals at 550 member companies and organizations.  http://pac.org/about   Its mission is to advance the field of public affairs and to provide members with the training and information resources they need to achieve success while maintaining the highest ethical standards.

"These are the customers talking.  It's a powerful endorsement and a welcome pat on the back," said John Aristotle Phillips, CEO of Aristotle.  "We have worked very hard at this and the numbers tell the story.  Aristotle is the only company to offer 24/7 client service and a 100% unconditional compliance guarantee.  Getting high marks for Training and Follow-Up is a real compliment from our clients.  And the cost savings are significant."

The release of the survey follows the decision in March by the Federal Election Commission to close the file without taking action on a rival's complaint about Aristotle's powerful data-mining technology (www.fec.gov).  Prior to the FEC vote, Aristotle filed a patent on the means by which the company's software integrates information from millions of contributor and voter records with a campaign's, PAC's or advocacy group's membership lists.    

Aristotle has been expanding its advocacy and PAC teams with key hires who focus on political advocacy campaigns that require sophisticated data mining of voter, donor and stakeholder datasets.

The company's clients are equipped with training and software that leverages highly accurate stakeholder databases and detailed state contributor and voter lists to illuminate exactly how much someone has given, how much they can give, and to suggest the maximum they might agree to contribute where allowed by law. The patent application covers a method by which political professionals can access, mine and harness supporter, voter and contribution disclosure records in a manner consistent with the law and for compliance purposes, rendering the exact information political professionals require.

The Aristotle patent application, prepared by DLA Piper, is entitled: Integration of Voter and Contributor Data Into Political Software and Compliance Systems for Purposes of Solicitation, Compliance, Vetting and Calls to Action.  

"We show you the money," said Phillips.  "The biggest sin in fundraising is not to ask.  The second sin is not to ask for enough.  With the state contributor and voter files, fundraisers for PACs and campaigns will never again overlook a prospect, or leave money on the table by asking for too little.  With this technology, PACs and advocacy groups will raise much more money than ever before." http://www.aristotle.com/show-me-the-money.html  While Aristotle's technology delivers significant advantage in terms of grassroots mobilization and solicitation, the software was designed to allow PACs and campaigns to comply with Federal Election Commission restrictions and state laws impacting campaigns and contributor databases. (1)

About 360°

At its heart, Aristotle 360° is a data management tool for Political Campaigns, PACs, and grassroots organizations.  With 360° you can store contribution data and volunteer records, manage and engage your donor/support database, develop info-bases on your most important allies and competitors, oversee campaign operations, direct constituent outreach and GOTV activity and streamline your compliance activities – all in real-time within an easily accessible, user-customizable web-based interface.  360° builds upon the long tradition of Aristotle's award winning Campaign Manager and PAC Manager software, but introduces several new features to enhance campaign productivity, performance and persuasion.  http://www.aristotle.com/content/view/28/62/

About Aristotle

Aristotle is recognized as a global pioneer in political technology, providing indispensable tools to those who seek to use the Democratic process to influence decisions at the ballot box.  Every occupant of the White House — Democrat and Republican — for more than 25 years has been an Aristotle customer, as are most U.S. Senators, most members of the U.S. House of Representatives, and Democratic and Republican state party organizations. For information about career opportunities or for client inquiries, go to www.aristotle.com.

() Any information copied, or otherwise obtained, from any FEC contributor report or statement, or any copy, reproduction, or publication thereof may should not be sold or used by any person for the purpose of soliciting contributions or for any commercial purpose, except that the name and address of any political committee may be used to solicit contributions from such committees. There is no increased fee for inclusion or per record usage of such data in 360, and Aristotle's  FEC contributor  data look-up feature also is  available  at no charge on Aristotle's website at www.Aristotle.com.

SOURCE Aristotle

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