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Arnold Goldman Presents Customers as Fans… Leading with Passion for Love and Profit


News provided by

The Alternative Board

Nov 19, 2012, 09:00 ET

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HOLLYWOOD, Fla., Nov. 19, 2012 /PRNewswire/ -- Arnold Goldman, President of LEARR5 Inc. and owner/founder of The Alternative Board South Broward will present Customers as Fans… Leading with Passion for Love and Profit taking place at Hillcrest Country Club on December 19th, 2012, featuring keynote speaker Jason Zickerman, President and CEO of The Worldwide Headquarters of The Alternative Board.

This seminar is intended for business owners, CEOs, and principal partners.  The seminar is complimentary, but reservations are required. 

Speaking on the importance of the event, host Arnold Goldman says, "Satisfied customers are good – but raving fans are the ones that help businesses leapfrog the competition. During the seminar, workshop participants will learn more about leveraging customer loyalty to enhance brand awareness; engaging customers and turning them into fans; and assessing feedback to improve business."

World renowned keynote speaker Jason P. Zickerman, President and CEO of The Worldwide Headquarters of The Alternative Board, is a business development and growth advisor who maintains an exceptional knowledge and passion for business.  His expert counsel is consistently recognized throughout the business world's most influential media, including: Business Week, CNN, CFO, Forbes, The Wall Street Journal, The Globe and Mail, Investor's Business Daily, MSNBC, The Associated Press, Smart Money, and Reuters.  Jason has also made multiple appearances on Fox Business News; he is recognized as the ultimate authority on problems faced by small and medium sized businesses owners.

Mr. Zickerman's keynote speech will focus on The Alignment Factor ™, a revolutionary system that will allow you to reorganize your business priorities for maximum profitability.  Following The Alignment Factor will give you a bigger return on your leadership efforts, more leverage for the unique talents of your directors and managers, and a greater sense of ownership within your company. 

Addressing the benefits of The Alignment Factor ™, Mr. Zickerman said, "A lack of alignment is one of the biggest problems that a business owner can face.  It's a very unfortunate, unnecessary and common problem, because alignment between a business owner and his key executives increases productivity, and decreases stress."  He continued, "South Florida has a very vibrant business community.  I'm very excited to be the keynote speaker at this event."  

Speaker Marcy Turkington is Vice President of Strategy at High Point Solutions, a multi-national IT solutions firm, headquartered in Sparta, New Jersey.  Ms. Turkington is responsible for developing scalable, sustainable and repeatable infrastructure and organizational development programs to support High Point's continued 25% year on year growth, while remaining at the top of the market in customer satisfaction.  Prior to her position at High Point, Ms. Turkington was Contract Facilitator for The Alternative Board in Northwestern New Jersey.  Ms. Turkington is amongst the world's foremost small business information technology experts.

Ms. Turkington's speech will focus on retaining satisfied customers and turning satisfied customers into loyal fans.  Using her business growth expertise, she will also address maintaining customer loyalty as your business grows. 

Host Arnold Goldman is a former executive, small business owner and current owner of The Alternative Board's South Broward location.  At The Alternative Board, Mr. Goldman uses his 40+ years of executive experience to aid small business owners in South Broward County in achieving business success that would be unthinkable without the input of a peer advisory board.  If you have any questions about this event, Mr. Goldman can be reached at (786)-348-0994, or by email, [email protected].

Contact Information:

The Alternative Board South Broward
Arnold Goldman (786) 348-0994

SOURCE The Alternative Board

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