Array Behavioral Care Launches Care Pathways, Standardizing Treatment and Improving Outcomes

• Array's proprietary Care Pathways model enhances quality, access, and outcomes while enabling measurement-based care and optimizing overall treatment delivery
  
• This structured framework helps clinicians deliver consistent, acuity-aligned care that evolves with patient needs, from stabilization through maintenance and discharge

CHICAGO , Aug. 14, 2025 /PRNewswire/ -- Array Behavioral Care, the nation's leading virtual behavioral health provider, today announced the launch of its proprietary Care Pathways. The structured, scalable framework ensures patients receive treatment that is timely, clinically appropriate, and tailored to their needs, while also unlocking measurement-based care across virtual outpatient services. Fully deployed across Array's home-based services, Care Pathways are designed to bring consistency, accountability, and personalization to a field long challenged by variability in care delivery and access.

Despite growing demand for mental health services, treatment delivery remains inconsistent, even within the same health systems. Individual clinician's approaches to managing conditions like major depressive disorder can vary significantly, leading to unpredictable outcomes. This inconsistency is often due to the limited adoption of measurement-based care, a proven method for improving behavioral health outcomes. As a result, healthcare organizations struggle to evaluate effectiveness, leading to fragmented care, treatment delays, and reduced patient trust. This variability is also inefficient and unsustainable for an industry increasingly focused on value-based care.

Array's Care Pathways combine standardized clinical assessments, medical and psychiatric history, co-occurring conditions and medication history, and social determinants of health to match each patient to the optimal level of care at the right time in their treatment journey. The model defines provider type (therapist, psychiatrist, or both) and care intensity, then adjusts treatment over time based on structured reassessments and individual progress. This approach allows clinicians to deliver care that evolves with patient needs, improving outcomes while reducing variability.

Care Pathways are especially effective because Array operates as a nationwide practice of W2-employed clinicians rather than a loose network of independent 1099 contractors. Array's practice model leads to greater efficiency, improved patient outcomes, and more predictable costs, particularly for health systems and payors managing high behavioral health demand.

"Care Pathways represent the full potential of a clinically grounded, tech-enabled practice model," said Dr. Sara Gotheridge, Chief Medical Officer of Array Behavioral Care. "By integrating consistent clinical indicators with a broad range of treatment options, we can align each patient with the care that best matches their needs at the right time and intensity. This approach goes beyond measurement; it's about applying the best structure and support to help clinicians deliver better outcomes, reduce inefficiencies, and ensure that patients move toward stability and recovery."

Array's tech-enabled model is powered by Epic, making it the only nationally scaled virtual behavioral health practice fully leveraging the platform. Purpose-built for virtual care and shaped by over 25 years of clinical expertise, the implementation embeds Care Pathways directly into clinical workflows, enabling seamless data exchange, real-time coordination, and robust outcome tracking.

For hospitals, health systems, health plans, and primary care providers, Care Pathways serve as a trusted virtual referral and discharge solution. Whether supporting patients after inpatient care, filling outpatient gaps, or offering a referral pathway for practices and payors, the model delivers timely, high-quality care that improves outcomes, reduces avoidable ED visits and readmissions, controls costs, and supports value-based goals.

To learn more about Care Pathways and Array's full suite of virtual behavioral health services, visit arraybc.com.

About Array Behavioral Care
Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice, delivering high-quality behavioral health services through a fully integrated continuum of care from hospital to home. Array partners with hospitals, health systems, community organizations, and payors to provide timely, expert treatment that meets the needs of patients where they are with the Right Care, Right Time, Right Dose™. As an established leader with more than 25 years of experience in telepsychiatry, Array sets the standard for excellence by offering innovative solutions that improve access, enhance outcomes, and support seamless care delivery. Its Epic-based EHR platform is eliminating system-wide gaps in mental health treatment. Learn more about how Array is transforming behavioral health at www.arraybc.com.

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SOURCE Array Behavioral Care