Artera Celebrates Industry Recognitions and Leadership Promotions

Artera Earns Frost & Sullivan's 2025 Technology Innovation Leader Recognition and Inc. 5000 America's Fastest-Growing Private Companies

SANTA BARBARA, Calif., Aug. 27, 2025 /PRNewswire/ -- Artera, a SaaS leader transforming patient experience with AI-powered virtual agents (voice and text), has been recognized by Frost & Sullivan as the 2025 North American Technology Innovation Leader and recognized as one of the fastest-growing private companies in America by Inc. As the industry's leading provider of AI-powered patient communications technology and AI Agents, Artera continues to grow its product and engineering talent with the appointment of Sujata Mujumdar as Vice President of Engineering and Jessica Oveys as Vice President of Product. These prestigious industry accolades and talent promotions highlight the company's commitment to product innovation, focused on meaningful customer impact and improving patient experience.

Artera Earns Two New Industry Honors
Artera has been recognized by Frost & Sullivan, a growth-focused consulting firm and market research agency, as the 2025 North American Technology Innovation Leader in the patient engagement platforms and solutions industry. Frost & Sullivan analysts recognized Artera for its robust system integration, scalable AI-powered solutions, and significant market impact. The accolade recognizes Artera as a "transformative force in the patient engagement platforms and solutions industry."

The recognition selection process is guided by a rigorous analysis of multiple nominees on detailed best practices criteria in two key areas: business impact and technology leverage. According to Frost & Sullivan, this honor recognizes the market participant that exemplifies visionary innovation, market-leading performance, and unmatched customer care.

According to the Frost & Sullivan report, "Artera's artificial intelligence-powered, multichannel communication platform drives measurable improvements in operational efficiency, staff productivity, and patient outcomes. By delivering scalable, automated solutions that enhance both administrative and clinical workflows, Artera empowers healthcare organizations to improve access, reduce burdens, and drive value-based care."

This marks the second time Artera has been honored by Frost & Sullivan. In 2023, Artera received the Customer Value Leadership award in the North American patient engagement market for its personalized, end-to-end customer service and innovative patient communications platform, Artera Harmony. The full report can be downloaded here.

For the 6th consecutive year, Artera has secured a spot on the Inc. 5000 List of America's Fastest-Growing Private Companies, ranking No. 1960 among the nation's most successful independent businesses in 2025, with a 221% three-year growth rate. According to Inc., this year's Inc. 5000 honorees have demonstrated exceptional growth while navigating economic uncertainty, inflationary pressure, and a fluctuating labor market.

Artera Promotes Product and Engineering Leaders

Sujata Mujumdar Named Vice President of Engineering

Sujata has been a catalyst for positive change across the engineering organization since joining Artera in 2021. In her expanded role, she now leads all software engineering across Artera, including oversight of both Artera and Artera Harmony Federal Edition. Sujata brings deep experience and an outstanding ability to lead complex, business-critical projects, setting new standards for operational excellence across the Engineering Team.

Jessica Oveys Named Vice President of Product

Since joining Artera in 2022, Jessica has consistently taken on increased leadership within the product organization. In her new role, she is responsible for all product management and design, spanning Artera's commercial and Harmony Federal Edition products. Jessica is recognized for her outstanding depth of health tech product knowledge, and her expertise has driven meaningful advances that positively impact patients, providers, and operational efficiency.

About Artera
Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera's virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Security First. Trust Always. At Artera, security isn't an afterthought—it's the foundation. Our best-in-class InfoSec approach keeps AI safe, compliant and built for healthcare. Virtual Agent features meet top industry standards—SOC 2 Type 2, HITRUST Certified and HIPAA compliant. Plus, we do not use PHI/PII in training models. Trust the virtual agent company that has proven for a decade that security comes first.

For more information, visit www.artera.io.

Forward-looking statements: These statements are based on current information and are subject to change without notice. They may not be accurate or reliable, and actual events may differ from those projected.

Disclaimer of responsibility: Artera is not responsible for the correctness, completeness, or accuracy of the statements made herein. Any claims for damages based on the press release are hereby excluded.

Right to make changes: Artera reserves the right to make changes without notice in design, specifications, and models. The only warranty Artera makes is the express written warranty extended on the sale of its service(s) and/or product(s). 

SOURCE Artera