Assort Health Announces Inaugural Assort Ascend Customer Summit to Support Healthcare Leaders in Navigating AI Agent Transformation for Patient Engagement and Provider Operations

Featuring keynote from eight-time Olympic champion Apolo Ohno and a fireside chat with Hall of Fame quarterback Joe Montana.

SAN FRANCISCO, Sept. 4, 2025 /PRNewswire/ -- Assort Health, the most comprehensive specialty-specific agentic AI platform for patient engagement, announces its inaugural customer summit, Assort Ascend. In an effort to turn ideas into real-world impact and continue to advance patient care, this summit welcomes healthcare operators, clinicians, and technologists to collaborate and develop solutions to improve patient engagement. The event will take place in Napa Valley, California, from September 19-21, 2025, and feature intimate roundtable discussions, expert-led keynotes and panels, and social activities—including Joe Montana and Apolo Ohno.

Shrinking margins and tightening budgets have left healthcare facilities struggling to maintain adequate staffing levels to manage operations. With patients in the U.S. facing increasing healthcare delays, generative AI provides an opportunity to transform their experience. According to a recent study, since 2022, physician appointment wait times have increased by 19%. To reduce friction in the healthcare process, Assort Health works closely with customers to understand their unique challenges and facilitate better patient interactions with the support of AI-based technology.

"Nobody likes to hear that you're eighth in line or your hold time is 23 minutes," said Aamer Hayat, chief administrative officer of Northern California Retina Vitreous Associates Medical Group Inc. "Patients will always be first in line with Assort. There is no eighth in line, there is no 23-minute hold time, they're first in line."

Assort Ascend will inspire innovative solutions within healthcare operations and create opportunities for meaningful collaboration. The summit will include peer-led seminars, customer spotlights, product deep dives, and networking opportunities. To reimagine patient engagement and access, this forum fosters a space to share expertise on AI-driven solutions, address operational challenges, and partner with fellow leaders to drive change.

"We are bringing together our customers, industry peers, and thought leaders to explore how we can better leverage generative AI to streamline healthcare operations," said Jon Wang, founder and co-CEO of Assort Health.

"At Assort Ascend, we are encouraging critical conversations that will drive effective strategies to address provider needs, improving patient experience, and enhancing their ability to receive timely care," said Jeffery Liu, founder and co-CEO of Assort Health.

The keynote speaker for Assort Ascend is eight-time Olympic champion and author of Hard Pivot, Apolo Ohno. Pulling from his illustrious career and personal challenges, Ohno will share insights on how to build resilience, discipline, and adaptability in growing organizations.

Joe Montana will also join for a fireside chat.

Request your invitation and secure your spot here. For additional information about Assort Ascend, please visit  https://assortascend2025.com/.

About Assort Health

Assort Health is the most comprehensive specialty-specific agentic AI platform for patient engagement. Integrating seamlessly with clinical EHR and PMS systems and provider preferences, Assort Health's AI-powered omnichannel agents eliminate the lengthy hold times and scheduling inefficiencies that stand in the way of patients getting the care they need. Hundreds of leading healthcare organizations, from Peninsula Orthopaedic Associates to Cleaver Medical Dermatology, see a more than 90% first-call resolution rate using the company's platform. Backed by world-class investors, Assort Health is purpose-building AI for healthcare to improve patient access. To learn more, visit www.assorthealth.com.

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SOURCE Assort Health