At Mobile World Congress 2011 Telcordia Focuses on Driving Revenue by Delivering Experience Through Service Innovation

Telcordia's Joint Presentation with Uninor Highlights Global Experience in Real-Time Charging, Innovative Solutions and delivering Customer Experience

News provided by

Telcordia

Feb 14, 2011, 08:00 ET

BARCELONA, Spain, Feb. 14, 2011 /PRNewswire/ -- During the opening day of this year's Mobile World Congress, Telcordia (www.telcordia.com) will take center stage demonstrating its thought leadership and industry expertise via a joint presentation, with Uninor, entitled "Driving Revenue and Service Innovation in the India Market with Real-Time Charging and Service Creation."

As part of the Business Services Symposium, Anuj Kapur, India Country Manager, Service Delivery Solutions, Telcordia, together with Uninor's Chief Operating Officer, Yogesh Malik, will discuss how Communications Service Providers (CSPs) can effectively attract customers, capture new markets and drive revenue by providing 'the Experience that Differentiates.' The case being presented examines how Telcordia solutions, such as Telcordia® Real-Time Charging, assisted Uninor's growth to nearly 20 million users in less than 18 months.

Telcordia understands that the explosive growth of mobile broadband continues to deliver increasingly complex challenges for mobile operators. While capacity issues are being addressed, for CSPs to be competitive -- the customer experience, service innovation and partnerships will be the essential keys of differentiation -- driving future growth.

"Today's market remains incredibly competitive, and CSPs need to offer smarter, more targeted services as part of their mobile broadband offerings," said Michael Wojcik, President, Service Delivery Solutions, Telcordia. "Data has become a huge commodity, and CSPs need to effectively convert this into sustainable profitability, through personalized service offerings, bundles and a high level of customer experience." These evolving challenges continue to be an area of strength for Telcordia who offer CSPs innovative service solutions that are flexible and reliable."

Text messaging may have been with us for over a decade, but its ever-growing popularity presents CSPs with the challenge of meeting the increasing demand from customers for a seamless, faultless experience in a hyper-competitive market. The spread of mobile number portability is one example of how international message exchange between the world's more than 1,000 mobile operators has grown in complexity. The Telcordia® Message Hub service is an international mobile messaging solution that supports both SS7 and SMPP protocols. Message Hub empowers CSPs to roll out mobile messaging services quickly and eliminate costly bilateral agreements with multiple operators. This enables CSPs to remain competitive and boost revenues, while maintaining the highest level of customer experience and service.

Likewise mobile operators now face the added complexity of combining 2.5G, 3G and soon 4G services. Telcordia Mobile OSS solutions enable CSPs to be agile enough to introduce these changes through the technology evolution and give CSPs the capacity to deliver the communications experience by transforming not only the customers' lifestyle and business operations but also, in effect, entire economies.

With Telcordia solutions supporting more than a billion users worldwide, Telcordia's presence at Mobile World Congress 2011 in Barcelona, February 14-17, provides a valuable resource for CSPs or anyone in the mobile/telecoms industry who has an interest in attracting customers, capturing new markets and driving revenue growth. Learn more about these Telcordia Solutions at Mobile World Congress, Booth 2B25, Hall 2 http://www.telcordia.com/mwc

About Telcordia

Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, enables Communications Service Providers (CSPs), enterprises, suppliers and governments to successfully deploy innovative and advanced services that help our clients realize operational efficiencies, drive revenue, and maintain a competitive edge. As the industry's go-to expert for solving the most complex communications challenges, Telcordia is known for getting it right the first time and for having the depth of expertise to fully understand our customers' situation, respond appropriately, and deliver as promised. Telcordia has globally trusted expertise in software and services to meet the needs of customers and partners, including, consulting, next-generation OSS, network and application interconnection, service delivery and charging solutions, industry research and new technology development. Telcordia is headquartered in Piscataway, N.J., with offices throughout North America, Europe, Asia, Central and Latin America. (www.telcordia.com).