BOSTON, June 27, 2012 /PRNewswire/ -- Last evening, strategy consultancy ATLANTIC-ACM delivered its 2012 ATLANTIC-ACM Awards for Business Connectivity and Wireless Business Excellence at the Yale Club of New York City. The awards were based on results from the 2012 Business Connectivity and Wireless Business Report Card, which rates carriers in key product and service categories based on approximately 3,800 individual carrier ratings. ATLANTIC-ACM CEO Dr. Judy Reed Smith presented the awards.
Since 1995 the ATLANTIC-ACM Report Card series has been the telecom industry's principal source of carrier performance benchmarking information. The Business Connectivity and Wireless Business Report Card, now in its seventh year, measures performance in the business/enterprise segments.
2012 Business Connectivity Awards winners:
Cablevision: CLEC/Cable/Fiber Billing
Cogent: CLEC/Cable/Fiber Data Value
Fibertech: CLEC/Cable/Fiber Brand, Sales Reps, Provisioning, Network Performance and Customer Service
Level 3: ILEC/IXC Brand, Sales Reps, Network Performance, Customer Service and Data Value
Sprint: ILEC/IXC Provisioning
tw telecom: CLEC/Cable/Fiber Voice Value
Windstream: ILEC/IXC Billing and Voice Value
2012 Wireless Business Awards winners:
AT&T Mobility: Billing
Verizon Wireless: Brand, Billing, Sales Reps, Network Performance, and Customer Service
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services to the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.
Members of the press may contact Dr. Judy Reed Smith at +1 617 720 3700 or by email at [email protected].