AT&T Offers Wireless, Wireline Billing Relief for Consumers Calling and Texting Family, Friends in Japan
Mar 14, 2011, 06:00 ET
DALLAS, March 14, 2011 /PRNewswire/ -- AT&T* today announced it has implemented international calling and texting support efforts for U.S. residential wireless and wireline consumers trying to connect with loved ones in Japan, following last week's tragic earthquake and tsunami.
Effective beginning last week, March 11, and continuing through March 31, AT&T wireless postpaid customers will not be charged for:
- International long distance usage from the United States and Puerto Rico to Japan
- Text messages to Japan, originated from a U.S. wireless number
In addition, and also effective March 11 through March 31, residential wireline customers can seek credits for up to 60 minutes of direct dial calling to Japan:
- Upon receiving their wireline bill, customers may call AT&T to receive adjusted calling for up to 60 minutes. In other words, no charges for up to 60 minutes of call time from the United States to Japan between March 11 and March 31.
For any of the above activity, customers will either see no charges reflected on their monthly statement, or they will see a full credit applied to their statement for activity between March 11 and March 31.
"We want to help our customers connect with loved ones in Japan in anyway we can," said Mark Collins, senior vice president, Voice and Data Products, AT&T Mobility and Consumer Markets. "Connecting with family and friends is most important at times like this— we want to make it as easy and worry free as possible for our customers."
Still available, AT&T wireless customers can text "redcross" to 90999 to give a $10 donation to help the Red Cross with disaster support efforts in the area. No text message fees apply.
And, TV Japan – the 24 hour Japanese news channel – is available for free through March 17 to all U-verse® TV subscribers, allowing viewers to follow the news and recovery efforts. TV Japan can be found on channel 3680.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.Facebook.com/ATTSmallBiz to discover more about our small business services.
© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
SOURCE AT&T Inc.
Share this article