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AudioCodes Virtualized Session Border Controller Selected by Interactive Intelligence for its Communications as a Service (CaaS) Solution

Interactive Intelligence utilizes AudioCodes' Mediant SBC Virtual Edition to deliver secured, high-quality calls between businesses and their customers through its cloud-based communications as a service solution for contact centers


News provided by

AudioCodes

Apr 26, 2016, 09:00 ET

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LOD, Israel, April 26, 2016 /PRNewswire/ --

Highlights

  • Interactive Intelligence has selected AudioCodes' Mediant Session Border Controller Virtual Edition (SBC VE) for its communications as a service (CaaS) solution, which provides cloud customer engagement services for contact centers
  • The AudioCodes Mediant SBC VE functions as a highly scalable Virtual Network Function (VNF) under the Network Functions Virtualization (NFV) framework and can be integrated smoothly with common or purpose-built cloud orchestration systems
  • Mediant SBC VE sustains high performance, scalability and resiliency while under attack and overload conditions, as has been verified by Miercom
  • AudioCodes Mediant SBC is a central element in AudioCodes' Cloud Delivery solution suite designed to facilitate delivery of real time communication services from the cloud while optimizing costs, call quality and reliability and simplifying provisioning and management

Details

AudioCodes (NASDAQ: AUDC), a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced that the Mediant Session Border Controller Virtual Edition (SBC VE) has been selected by Interactive Intelligence for deployment with its communications as a service (CaaS) cloud solution. The Mediant SBC VE provides reliable, scalable and secure connectivity between Interactive Intelligence's cloud-based contact center infrastructure and other IP-based communications systems and networks. It enables businesses subscribing to the service to benefit from high-quality voice communications with their own customers.

The Mediant SBC VE is a central element in AudioCodes' Cloud Delivery solution suite designed to enable secured delivery of real time communication services from the cloud while optimizing cost, call quality and reliability and simplifying provisioning and management. AudioCodes' solutions for cloud environments also enable rapid deployment of new and emerging services and capabilities such as WebRTC with OPUS wideband voice codec, real-time voice quality enhancements and monitoring using AudioCodes Session Experience Manager (SEM) and session routing management. In recent tests conducted by Miercom, the AudioCodes SBC VE was verified for its high performance, scalability and resiliency while under attack and overload conditions.

"We selected the AudioCodes Mediant SBC Virtual Edition for its rich capabilities and smooth integration with our CaaS solution," commented Steve Vaughan, Interactive Intelligence Vice President, Global Partner and Field Marketing. "Throughout our collaboration, AudioCodes has consistently delivered innovative, high-quality voice over IP products, including media gateways, session border controllers and IP phones that complement our core contact center solutions. The Mediant SBC Virtual Edition continues the leadership role of AudioCodes by meeting the needs of today's cloud-based communications solutions and datacenter infrastructure."

"We are delighted to have been selected by Interactive Intelligence, a longtime partner of AudioCodes and a leading cloud customer engagement service vendor," commented Yehuda Herscovici, Vice President, Product, at AudioCodes. "The Mediant SBC Virtual Edition encapsulates the full breadth of our mature, feature-rich and globally deployed SBC software, in a compact, yet highly efficient and scalable VNF form that fits perfectly with next-generation cloud architecture."

The full Miercom test report for the AudioCodes Mediant SBC VE is available for download from the AudioCodes website.

Follow AudioCodes' social media channels:

AudioCodes invites you to join our online community and follow us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook, and YouTube.

To download AudioCodes' investor relations app, which offers access to its SEC filings, press releases, videos, audiocasts and more, please visit Apple's App Store for the iPhone and iPad or Google Play for Android mobile devices.

About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) designs, develops and sells advanced Voice-over-IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader, focused on converged VoIP and data communications, and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers, Value Added Applications and Professional Services. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes' High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2016 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

Company Contact

IR Agency Contact



Shirley Nakar - Orgad

Philip Carlson/Collin Dennis

Director, Investor Relations

KCSA Strategic Communications

AudioCodes

Tel: +1-212-896-1233

Tel: +972-3-976-4000

[email protected]

[email protected]


SOURCE AudioCodes

Related Links

http://www.audiocodes.com

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