Auto/Mate Enhances DMS With myCarFax Service Shop Tools

Increased revenue, improved loyalty are key benefits for dealers

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Sep 16, 2016, 11:41 ET

ALBANY, N.Y., Sept. 16, 2016 /PRNewswire/ -- Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with myCarfax Service Shop tools to help their dealer customers increase the success of their fixed operations. This enhancement makes it easier for dealers using Auto/Mate software to join the myCarfax Service Shop program and take advantage of the program's benefits. Auto/Mate subscribers that are also myCarfax Service Shops have access to the newly-integrated tools, which include Carfax Service History Check.

Carfax Service History Check shows a car's reported maintenance history which, when combined with other myCarfax benefits like Carfax QuickVIN, helps service technicians make the best service recommendations to their customers, avoid parts-ordering errors and, ultimately, increase revenue.

"Having the myCarfax tools fully integrated into our DMS helps our dealers improve the speed, efficiency and accuracy of servicing their customers' vehicles," said Mike Esposito, President and CEO of Auto/Mate. "It's part of our commitment to providing the very best solutions we can that give dealers the best chance for success and customer satisfaction."

In addition, dealers now can enroll customers in myCarfax.com with one click from the Auto/Mate DMS. A free desktop and mobile app service, myCarfax.com helps car owners stay informed about maintenance and recalls on their vehicles, and sends reminders when it's time to bring their car back for the next recommended service.

"Successful dealers are using the power of Carfax information to gain competitive advantage in the automotive service industry," said Vern Poyner, general manager at Carfax. "Auto/Mate's enhanced system is helping meet the needs of dealers around the country that are part of the myCarfax Service Shop program."

Dealers interested in using Auto/Mate solutions integrated with the myCarfax Service Shop tools in their fixed operations can visit www.automate.com.

About Auto/Mate
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,200 auto dealers nationwide. Auto/Mate has received DrivingSales Dealer Satisfaction Awards in 2012, 2013, 2014 and 2015.

Auto/Mate's employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its "Designed By Car People For Car People™" slogan. Auto/Mate is committed to winning its customers' business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS and subscribe to our blog at www.automate.com/blog.

About Carfax (www.carfax.com)
Carfax, a unit of IHS Markit (Nasdaq: INFO), is the vehicle history expert for used car buyers, sellers and the automotive industry. Carfax created the Vehicle History Report in 1986 and continues to develop innovative services – like Carfax Used Car Listings and myCarfax – that make it easier to buy, sell and service used cars. The company maintains a database comprising over 16 billion vehicle history records from more than 92,000 sources worldwide. Become a myCarfax Service Shop at www.mycarfaxservicshop.com or call 888-655-5362. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.

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SOURCE Carfax