Avero Launches Client Partnership With Romano's Macaroni Grill
Macaroni Grill Enlists Avero Single Server Mentoring to Improve Server Performance and Increase Restaurant Average Check
NEW YORK, Jan. 11, 2012 /PRNewswire/ -- Damian Mogavero, CEO and founder of Avero, and Norman Abdallah, CEO of Romano's Macaroni Grill, today announce that the companies will partner together to roll out Avero Single Server Mentoring across all 181 of Macaroni Grill's company-owned restaurants in the United States. Based on the results of a successful eight-restaurant pilot, Macaroni Grill believes the partnership will increase restaurant average check by 1 percent.
"In this challenging economic environment, we see Avero Single Server Mentoring as one of the best ways to generate incremental revenue with limited capital expense," Abdallah says. "Avero Single Server Mentoring will help us increase sales, improve the menu knowledge of our service team, and help our servers take home more money in tips."
Avero Single Server Mentoring evaluates restaurants' sales data to identify the servers with the largest lost sales opportunities. The program indentifies servers' individual areas of opportunity to improve and sends restaurant managers recommended action steps for each server in the program. Certified Avero Trainers review progress with restaurant managers bi-weekly and employ an industry-tested curriculum to help managers become more effective mentors.
"Avero Single Server Mentoring is proven to be one of the best ways to increase sales and deliver a more consistent experience to restaurant guests," says Mogavero. "We saw phenomenal results during our pilot with Macaroni Grill and are excited to enter into a long-term partnership with such an innovative company."
About Avero
Avero is the leading software-as-a-service business intelligence provider to the hospitality industry. With products such as Avero Slingshot and Avero Single Server Mentoring, Avero provides restaurant operators with relevant data-driven insights to help increase revenue, reduce costs, streamline operations and provide a better guest experience. Avero partners with the food and beverage leaders in fine dining, casual dining, hotels and casinos in over 20 countries around the world. www.averoinc.com
About Romano's Macaroni Grill
Blending 20 years of tradition with innovative Italian cooking, Macaroni Grill provides a rich experience that can only be matched by its delicious menu. The quality Italian ingredients, honor system wine and opera singers showcase the restaurant's heritage, while your table top masterpieces and wine bottle murals bring new energy to every meal. The fresh pastas, regional ingredients and diverse wine list boast of what's to come, yet the classics and traditions continue to tempt. Never intimidating and always comfortable, Macaroni Grill delivers an experience that is perfect to celebrate your big day or every day. www.macaronigrill.com
Media Contact: |
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Ally Welsh, Avero |
Brandon Coleman III, Chief Marketing Officer |
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646-421-6224 |
Romano's Macaroni Grill |
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888-828-7755 |
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SOURCE Avero
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