Avidian Extends Prophet™ CRM With Advanced Analytics
Transforms Outlook® messaging software into advanced customer relationship management tool for sales
BELLEVUE, Wash., Sept. 24, 2014 /PRNewswire/ -- Avidian announced today it has launched the latest version of Prophet CRM, a software tool that provides small enterprises the capability to transform their installation of Outlook into a customer relationship management system. Designed to help sales, customer service, and account management teams keep track of sales and customer activity, the solution now includes Prophet Analytics to visualize insightful reports of sales activity, customer information, and revenue projections.
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Prophet CRM keeps all Outlook data intact, merges an Avidian maintained cloud-based CRM database, and enables full sharing of data amongst specific users or departments, without ever leaving Outlook. Now with Analytics, graphical visualizations of forecasts, sales activity, projections and more are displayed within Outlook by default, and are fully customizable.
"Prophet CRM 7 continues to reinforce Avidian's expertise with delivering CRM in Outlook," stated Keith Clements, Chief Operations Officer. "Our latest Prophet release extends it from a sophisticated sales management platform into a powerful CRM. It also provides customers a highly effective method to visually analyze, manipulate, and understand their CRM data and quickly to gain meaningful perspective into their business."
As the market for CRM matures, confusion still reigns around the best approach for small enterprises. More and more, the estimated 55% of businesses globally that use Outlook messaging software simply need to extend their existing system to ensure sales and customer activity is properly captured.
"I finally have a convenient method for getting my sales team's Outlook and customer data into actionable reports," said Tom Domini, Sales Director at BIS Corporation, a leading B2B Internet and Telephone Services Corporation. "Prophet Analytics lets me see trends in our sales process as they are happening. It takes me under 20 seconds to see which prospects saw the most activity from my sales team last week."
Resources:
- View Prophet CRM and a Demo
- Download Prophet CRM for iOS via iTunes
- Get the latest updates on the Avidian blog
About Avidian: With more than 15,000 customers worldwide, Avidian.com enables businesses to quickly transform Microsoft Office into a customer relationship management platform. Teams leverage Prophet CRM as a cloud-based or on-premise solution to manage opportunities, communications, meetings, tasks, proposals, and other related customer interactions. Prophet CRM is available on all computing platforms that support Microsoft office, for iOS devices via iTunes, and on android-based phones and tablets. For more information, visit http://www.avidian.com or follow Avidian on Twitter @prophetcrm.
Microsoft and Outlook messaging service are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Contact: Matt Cannard, 1-206-295-1061, [email protected].
SOURCE Avidian
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