Banks and Credit Unions Using TRAC GRC Average 36.6% Fewer Audit Findings

MADISON, S.D., Nov. 9, 2026 /PRNewswire/ -- Banks and credit unions using TRAC, the governance, risk, and compliance (GRC) platform developed by SBS CyberSecurity, average 36.6% fewer audit findings than organizations without it: 9.27 findings per audit report compared with 14.62.* SBS also estimates that a typical community bank or credit union saves 30 hours each month by managing its risk and compliance work in TRAC rather than in spreadsheets and shared drives.* Since 2007, TRAC has grown to serve more than 1,800 organizations and 10,000 users who rely on its expanding platform to manage risk, compliance, and security.

TRAC now has a new home at tracgrc.com and a simpler structure informed by customer feedback. It's built around the TRAC Core Platform, with optional suites that let each organization customize its experience. The Core Platform includes IT risk, vendor management, and business continuity, along with action tracking, reporting, workflows, an evidence repository, and implementation and training. Designed for regulated organizations, TRAC is most widely used by community banks and credit unions.

"Our customers have shown what's possible when their risk program lives in one place: fewer findings, less time spent preparing, and more confidence going into an exam," said Toni Meyer, Director of Product Management at SBS CyberSecurity. "As TRAC grew, choosing from 17 modules became a lot to sort through. A core platform with suites on top makes it easier to see where TRAC fits, and it lets customers do more with the data they already have."

TRAC customers gave the platform an average Net Promoter Score of 55.5 in 2026, well above the software industry median of 30 reported in Survicate's 2025 NPS benchmark study.

"It's the only product that handles audit, information security, business continuity, and vendor management all in one pane," said Dan Sorenson, Infrastructure Architect at Plains Commerce Bank.

Customers can add any of three suites to the Core Platform:

• Governance Suite: Information security documentation, employee access, and incident response
• Risk Suite: BSA, CRI Profile, NIST CSF, ACET, and CATRAC assessments
• Compliance Suite: Compliance management, internal audit, FDIC InTREx, and enterprise risk management

TRAC is shaped by the insights and real-world experience of SBS's consultants, auditors, and educators, so its workflows reflect what examiners expect to see. The same team updates its built-in intelligence as threats and regulations change, drawing on more than 1,100 hours of research each year. Every subscription includes unlimited users with role-based access, so each person sees only what they need.

With TRAC, organizations gain:

• Fewer audit findings and documentation that's ready before exams
• Time back each month for higher-value risk work
• One source of truth for risks, vendors, controls, and evidence
• Repeatable processes that reduce key-person risk
• Board-ready reporting

Organizations can learn more about TRAC and schedule a demo at tracgrc.com.

About TRAC

TRAC is a governance, risk, and compliance (GRC) platform that helps regulated organizations replace scattered spreadsheets with clarity. Built by the cybersecurity experts at SBS CyberSecurity, TRAC brings risk assessments, audits, vendor management, business continuity, incident response, and compliance frameworks into one connected system, so findings never get lost and programs stay audit-ready. Learn more at tracgrc.com.

About SBS CyberSecurity

Cybersecurity isn't a one-time decision. It's an ongoing business priority, and the stakes keep rising. SBS CyberSecurity helps leaders navigate that challenge with confidence. Founded in 2004, SBS has been a trusted advisor and hands-on partner to thousands of organizations. Through expert services, AI governance, and TRAC, its proprietary GRC platform, SBS delivers not just answers but understanding and protection. Learn more at sbscyber.com.

*Based on internal SBS CyberSecurity analysis. Results reflect averages and are not guaranteed.

SOURCE SBS CyberSecurity