HOUSTON, Jan. 27, 2015 /PRNewswire/ -- BBVA Compass' mobile app won the Mobile Banking Leader in Functionality Award for the second consecutive year in Javelin Strategy & Research's Mobile Banking Financial Institution Scorecard.
In giving this year's award, Javelin noted that "through an industry-leading set of innovative features, BBVA Compass provides users the greatest range of capabilities" and that the bank's app had "the widest range of standard and advance features." The award, announced today, marks a victory in the bank's ongoing efforts to provide customers a best-in-class app.
"Mobile banking is crucial to meeting customers' demand for around-the-clock access to their money," said BBVA Compass Chief Digital Banking Officer Jeff Dennes. "This honor is a testament to our focus on addressing that need with comprehensive and feature-rich digital offerings that simplify banking."
The scorecard compared the mobile banking apps of the top 30 U.S. retail financial institutions across four key areas: accessibility, functionality, app user ratings and alerts. BBVA Compass landed at the top of the pack in the Functionality category and also received high marks in the Most Comprehensive Alerts category.
"The recognition across multiple areas validates our mobile app efforts," said BBVA Compass Director of Self Service Channels Development Alex Carriles. "It's one of our most popular tools, and we strive to keep it fresh by incorporating new, innovative features and working to enhance the experience for our customers."
Javelin's 2014 study, which details its picks for the top mobile banking providers and offers insight into mobile banking's growth and adoption, can be downloaded here.
About Javelin 2014 Mobile Banking Financial Institution Scorecard
Javelin's Mobile Banking Financial Institution Scorecard analyzes and compares the top 30 U.S. retail financial institutions, by gross annual deposit size. The study informs industry experts and players how these financial institutions measure up in mobile banking features visible to consumers. In 2014, four critical areas were explored: functionality, accessibility, app ratings, and alerts. The award designations are determined by a combination of results of the interviews, website research, and analyst opinion.
About BBVA Group
BBVA Compass is a subsidiary of BBVA Compass Bancshares Inc., a wholly owned subsidiary of BBVA (NYSE: BBVA) (MAD: BBVA). BBVA is a customer-centric global financial services group founded in 1857. The Group has a solid position in Spain, is the largest financial institution in Mexico and has leading franchises in South America and the Sunbelt region of the United States. Its diversified business is geared toward high-growth markets and relies on technology as a key sustainable competitive advantage. Corporate responsibility is at the core of its business model. BBVA fosters financial education and inclusion, and supports scientific research and culture. It operates with the highest integrity, a long-term vision and applies the best practices. The Group is present in the main sustainability indexes. More information about the BBVA Group can be found at www.bbva.com.
About BBVA Compass
BBVA Compass is a Sunbelt-based financial institution that operates 673 branches, including 342 in Texas, 89 in Alabama, 77 in Arizona, 62 in California, 45 in Florida, 38 in Colorado and 20 in New Mexico, and commercial and private client offices throughout the U.S. BBVA Compass ranks among the top 25 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama (2nd), Texas (4th) and Arizona (5th). BBVA Compass has been recognized as one of the leading small business lenders by the Small Business Administration and recently earned the top ranking with customers in American Banker's 2014 annual reputation survey of the top 25 largest U.S. retail banks. Additional information about BBVA Compass can be found at www.bbvacompass.com, by following @BBVACompassNews on Twitter or visiting newsroom.bbvacompass.com.
BBVA Compass is a trade name of Compass Bank, Member FDIC.
SOURCE BBVA Compass