Benefit Express Allows Clients to Choose a Personal Benefits Concierge Dedicated to Your Business

ARLINGTON HEIGHTS, Ill., Aug. 24 /PRNewswire/ -- Benefit Express, a full-service employee benefits administration outsourcing firm, now offers clients an even higher level of service with My Concierge—a dedicated specialist who knows your business and your benefits so well, he or she becomes an extension of your benefits department.

Benefit Express works directly with the client to hand-pick the right Customer Care Center Concierge, and then gives that concierge intensive training. Concierges participate in weekly implementation meetings with the client, and learn all about the client's plan design, rates, employee culture and more. They become so engaged in the client's business, employees may not realize they're calling an outside vendor.

The concierge gets working right away, taking calls and helping employees navigate enrollment options, understand eligibility rules, communicate with carriers and answer all their benefit questions. This dedicated concierge service offers more personal attention than the average call center, and helps ensure that your business and your employees are both satisfied. Call today for information about My Concierge.

About Benefit Express

At Benefit Express, our focus is on flexible administration solutions. Our self-service platform - My Benefit Express ™ - delivers tools which help you efficiently manage HR & Benefits Administration. With My Benefit Express ™ clients have direct access to: customized content delivery, enrollment assistance, employee benefit education tools, transactional administrative processing/tracking, carrier billing reconciliation, vendor data-links and detailed HR reporting. Our solutions provide the flexibility for you to choose how, where and by whom work gets done. For more, visit www.benefitExpress.info. 

SOURCE Benefit Express