Bersin by Deloitte Playbooks Tackle Today's HR, Talent and Learning Challenges

Playbooks provide Bersin by Deloitte WhatWorks® Enterprise Members with HR research, insights, tools and a roadmap for designing and implementing leading-practice solutions

Apr 23, 2013, 08:00 ET from Bersin by Deloitte

FORT LAUDERDALE, Fla., April 23, 2013 /PRNewswire/ -- Bersin by Deloitte today introduced Bersin by Deloitte Playbooks, prescriptive new step-by-step programs to help enterprise members and their teams tackle current HR, talent and learning challenges. Bersin by Deloitte, a leading provider of research-based membership programs in human resources (HR), talent and learning, made the announcement at its IMPACT 2013: The Business of Talent® conference at the Marriott Harbor Beach Resort in Fort Lauderdale, Florida.


Playbooks bring together the experience of thousands of organizations in easy-to-understand packages, based on Bersin's acclaimed WhatWorks® research. They include tools, research, case studies, "Ask the Expert" questions and answers, and a roadmap for designing and implementing leading-practice solutions. As part of the Bersin by Deloitte WhatWorks Enterprise Membership, Playbooks embed Bersin frameworks, maturity models, and benchmarking information in highly actionable packages, enabling teams to learn and solve problems in a fast and effective way. As leading practices, tools and technologies change, Playbooks will be updated continuously to reflect today's, demonstrated leading-practice solutions.

"HR organizations struggle to stay up to date on all the leading practices and tools in the talent marketplace today," said Josh Bersin, founder of Bersin, now known as Bersin by Deloitte, and a principal with Deloitte Consulting LLP. "Playbooks deliver a fast track to understand complete and modern solutions to pressing HR, talent and learning challenges, based on the collective experience of thousands of companies. They provide research-validated insights, examples, videos and other material that shave months off the time it takes HR teams to solve a problem or develop their professional skills. Playbooks have been carefully crafted to support program design, vendor selection, strategy development, and benchmarking."

Playbooks also allow HR business partners and specialists to get their teams aligned.

"Playbooks provide the research, models, frameworks, and related tools to make it easy for an HR team to understand the latest thinking about current HR strategies and practices," said Brad Samargya, Chief Learning Officer, Ericsson. "We plan to use Playbooks to develop our training and HR staff." 

Through Bersin's Enterprise Membership program, companies can optimize their Playbooks experience by engaging with Bersin by Deloitte analysts and consultants through one-on-one advisory sessions, custom workshops, and the company's "Ask the Experts" service.

Playbooks available today include: 

  • Assessing Learning Culture
  • Assessing the Maturity of Your Learning Organization
  • Benchmarking Leadership Development
  • Benchmarking Talent Acquisition
  • Designing a Multi-level Leadership Development Curriculum
  • Developing a HiPo Strategy
  • Developing a Leadership Strategy
  • Developing a Learning Culture
  • Developing a Learning Measurement Strategy
  • Developing a Learning Organization Structure
  • Developing an Employee Recognition Strategy
  • Implementing a Leaders as Teachers Program
  • Implementing an Employee Engagement Survey
  • Implementing Development-based Performance Management
  • Implementing Social Sourcing

Arranged as a series of "essentials" and supporting material, Playbooks provide a self-guided approach that allows Enterprise Members to navigate at their own pace, track their progress and share information with their teams.

"The demands of talent management are increasing and time is always in short supply," said Kevin Wilde, Vice President, Organization Effectiveness and Chief Learning Officer, General Mills. "I find Playbooks provide a very useful way to get up to speed on a topic in a minimal amount of time.  It's like having the expert in the field sit down with you and walk you through the most essential knowledge in an area."

Bersin Playbooks® in Action
Bersin by Deloitte will conduct public webcasts to demonstrate Playbooks.  To see Playbooks in action, register for one of the following webinars:

Those interested in learning more about Playbooks and Bersin by Deloitte or its WhatWorks® membership may email or call (510) 251-4400. 

About Bersin by Deloitte
Bersin by Deloitte delivers research-based people strategies designed to help leaders and their organizations in their efforts to deliver exceptional business performance. Our WhatWorks® membership gives Fortune 1000 and Global 2000 HR professionals the information and tools they need to design and implement leading practice solutions, benchmark against others, develop their staff, and select and implement systems. A piece of Bersin by Deloitte research is downloaded on average approximately every minute during the business day. More than 5,000 organizations worldwide use our research and consulting to guide their HR, talent and learning strategies. For more information, please visit or

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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