PHOENIX, Oct. 1, 2013 /PRNewswire/ -- BillingTree, one of the nation's leading on-demand payment processors has entered into a strategic partnership with TriVium Systems, an industry leader in call recording technology, to centralize access to compliance certified solutions. Together the two companies provide businesses with services that comply with CFPB directives requiring validation of consumer facing vendor solutions and responsiveness.
This newly created strategic partnership strives to simplify access to services frequently audited for compliance, which include customer service conversations including complaints as well as payment arrangements and authorizations. The partnership resulted from demand driven by customers of each company and their commitment to supplying the best technological resources to the industries each serves.
"Our newly formed partnership with BillingTree takes distribution and access to quality compliance solutions for the collections, and other closely regulated industries, to the next level," commented Augustine Mathew, Senior Director Sales & Marketing for TriVium Systems. "Our clients are looking to record 100% of their calls to ensure they remain compliant with the growing number of regulations and for having a single point of access to all calls allowing for easy reporting and automated call monitoring. TriVium's call recording and reporting solutions can interface with Customer's System of Record and other Customer interaction tools to simplify operations and bring greater efficiencies. Our ability to now offer access to flexible and fully compliant payment processing services with BillingTree provides increased assurance and confidence to our customers that their business processes meet the regulations related to the collection of payments."
"This new partnership with TriVium fits well within BillingTree's ongoing commitment to customer service. By equipping both our in house account team and theirs to serve as access points for information, beyond our core services, will make it easier for those seeking validated compliant solutions," commented Liz Caracciolo, Vice-President Corporate Development for BillingTree. "This partnership is indicative of BillingTree's dedication to provide compliant and secure solutions for its clients and helps customers meet compliance and regulatory needs."
Webinar – October 16 at 2:00 p.m. Eastern
A complimentary joint webinar to showcase TriVium's call recording solutions including SonicView™ and BillingTree's comprehensive payment solutions and services, including a complaint tracking and management solution that meets CFPB directed requirements going into effect soon. The webinar will be hosted on October 16th at 2:00 p.m. Eastern. For more details and to register click here: https://www4.gotomeeting.com/register/262033127
The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through a simplification of the billing and receivables process. By delivering the most innovative technology while making it as easy and inexpensive as possible to accept payments, BillingTree has revolutionized the payments landscape. Our software-as-a-service (SaaS) model delivers industry-leading payment solutions, proven integration, and point-and-click simplicity. BillingTree's focus on innovation has allowed us to help more than 1,200 customers eliminate manual processes and automate their payment cycles. BillingTree – Growth is our Business. For more information, visit www.mybillingtree.com or call 877.4.BILLTREE.
About TriVium Systems, Inc.
Established in 1995, TriVium Systems is a leading provider of call recording and reporting applications for the account receivables marketplace. They serve hundreds of collection agencies and law firm customers and are affiliated with the industry's leading associations including ACA, NARCA and DBA. TriVium Systems' years of experience in call recording software, their work with customers in the ARM space, and affiliations have enabled them to develop a wide range of understanding about the software needs within the collections industry. They have, in turn, taken this knowledge and channeled it into their SonicView product line, with many features specific to the collections industry. Today, SonicView has become one of the leading call recording products because of its unique set of features and benefits.
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