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      Blackbaud Announces 2023 Fourth Quarter and Full Year Results

      Power your passion (PRNewsfoto/Blackbaud)

      News provided by

      Blackbaud

      Feb 12, 2024, 16:10 ET

      Share this article

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      Full Year 2023 Financial Results Met or Exceeded Financial Guidance Ranges; Blackbaud Announces Refreshed Capital Allocation Strategy

      CHARLESTON, S.C., Feb. 12, 2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its fourth quarter and full year ended December 31, 2023.

      "The fourth quarter concluded a year of substantial transformation for Blackbaud," said Mike Gianoni, president, CEO and vice chairman of the board, Blackbaud. "Approximately a year and a half ago, we implemented our five-point operating plan, and it has put our company on a clear trajectory of improving performance. During the year, we delivered innovative new products and feature enhancements to our customers, made significant progress modernizing our software contract renewal terms, and delivered excellent fundraising results for our customers.  Our financial results were strong, and we were able to expand and replenish our previous stock repurchase program and begin repurchasing shares. Looking ahead to 2024, we expect to be a Rule of 40 company for the full year and will remain focused on delivering significant, sustainable value for our shareholders."

      Fourth Quarter 2023 Results Compared to Fourth Quarter 2022 Results:

      • GAAP total revenue was $295.0 million, up 7.4%, with $287.4 million in GAAP recurring revenue, up 8.4%. GAAP recurring revenue was 97% of total revenue.
      • Non-GAAP organic recurring revenue increased 8.4%.
      • GAAP income from operations was $32.3 million, inclusive of security incident-related costs of $4.8 million, with GAAP operating margin of 11.0%, an increase of 1,670 basis points.
      • Non-GAAP income from operations was $83.8 million, with non-GAAP operating margin of 28.4%, an increase of 840 basis points.
      • GAAP net income was $5.4 million, with GAAP diluted earnings per share of $0.10, up $0.51 per share.
      • Non-GAAP net income was $62.2 million, with non-GAAP diluted earnings per share of $1.14, up $0.46 per share.
      • Non-GAAP adjusted EBITDA was $99.3 million, up $31.3 million, with non-GAAP adjusted EBITDA margin of 33.6%, an increase of 890 basis points.
      • GAAP net cash used in operating activities was $(3.3) million, inclusive of security incident-related payments of $54.9 million. GAAP net cash used in operating activities decreased $17.4 million and GAAP operating cash flow margin was (1.1)%, a decrease of 620 basis points.
      • Non-GAAP free cash flow was $(18.6) million, inclusive of security incident-related payments of $54.9 million. Non-GAAP free cash flow decreased $14.9 million and non-GAAP free cash flow margin was (6.3)%, a decrease of 500 basis points.
      • Non-GAAP adjusted free cash flow was $36.3 million, an increase of $28.7 million, with non-GAAP adjusted free cash flow margin of 12.3%, an increase of 950 basis points.

      "The fourth quarter demonstrated continued progress on our five-point operating plan, which has transformed our financial results," said Tony Boor, executive vice president and CFO, Blackbaud. "In the fourth quarter, revenue grew 7.4% with 33.6% adjusted EBITDA margin for a Rule of 40 of 41.0%. For the full year 2023, we met our guidance range for revenue and exceeded the high end of our guidance ranges for adjusted EBITDA margin, non-GAAP EPS and adjusted free cash flow. The mid-point of our 2024 financial guidance calls for approximately 7% revenue growth and 33% adjusted EBITDA margin to achieve Rule of 40 for the full year. Adjusted free cash flow of $264 million at the midpoint of guidance represents a 22.3% adjusted free cash flow margin and a significant improvement of 300bps over 2023. With our recently announced $500 million stock repurchase authorization, we plan to offset the dilution from annual stock-based compensation, while also opportunistically pursuing additional share repurchases, accretive M&A, and debt repayment to maximize value for our stockholders."

      An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

      Recent Company Highlights

      • Blackbaud released Prospect Insights Pro for Blackbaud Raiser's Edge NXT®, supporting advanced fundraising organizations with more AI-driven recommendations, including planned gift likelihood and detailed wealth and asset data.
      • Blackbaud announced the newest cohort of its Social Good Startup Program, welcoming eight new startups that are bringing cutting edge technology to the social impact sector.
      • In the TrustRadius 2023 "Best Of" Awards, Blackbaud Raiser's Edge NXT® and Blackbaud Financial Edge NXT® were recognized for Best Value, Best Feature Set and Best Relationship.
      • Newsweek honored Blackbaud on its Excellence 1000 2024 Index, as well as its list of America's Most Responsible Companies for the third consecutive year, recognizing the company's commitment to social responsibility.
      • Blackbaud was named Corporate Governance Team of the Year in the small-mid cap category at the 2023 Corporate Governance Awards, hosted by Governance Intelligence. The awards recognize outstanding achievements in governance, risk and compliance.
      • Blackbaud appointed Kristian Talvitie, executive vice president and CFO of PTC Inc., to its board of directors. Talvitie brings 30 years of experience with a diverse background ranging across corporate finance, FP&A, sales, marketing and communications.
      • Blackbaud announced a reauthorized, expanded and replenished $500M stock repurchase program. about Blackbaud's recent highlights.

      Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

      Full-Year 2023 Results Compared to Full-Year 2022 Results:

      • GAAP total revenue was $1.1 billion, up 4.5%, with $1.1 billion in GAAP recurring revenue, up 5.9%.
      • Non-GAAP organic recurring revenue increased 6.3%.
      • GAAP income from operations was $44.7 million, inclusive of security incident-related costs of $53.4 million, with GAAP operating margin of 4.0%, an increase of 670 basis points.
      • Non-GAAP income from operations was $294.1 million, with non-GAAP operating margin of 26.6%, an increase of 750 basis points.
      • GAAP net income was $1.8 million, with GAAP diluted earnings per share of $0.03, up $0.91 per share.
      • Non-GAAP net income was $213.6 million, with non-GAAP diluted earnings per share of $3.98, up $1.29 per share.
      • Non-GAAP adjusted EBITDA was $356.5 million, up $93.9 million, with non-GAAP adjusted EBITDA margin of 32.2%, an increase of 740 basis points.
      • GAAP net cash provided by operating activities was $199.6 million, inclusive of security incident-related payments of $78.0 million. GAAP net cash provided by operating activities decreased $4.3 million and GAAP operating cash flow margin was 18.1%, a decrease of 120 basis points.
      • Non-GAAP free cash flow was $135.5 million, inclusive of security incident-related payments of $78.0 million. Non-GAAP free cash flow increased $2.7 million and non-GAAP free cash flow margin of 12.3%, a decrease of 30 basis points.
      • Non-GAAP adjusted free cash flow was $213.5 million, an increase of $59.8 million, with non-GAAP adjusted free cash flow margin of 19.3%, an increase of 480 basis points.

      Financial Outlook
      Blackbaud today announced its 2024 full year financial guidance:

      • Non-GAAP revenue of $1.170 billion to $1.200 billion
      • Non-GAAP adjusted EBITDA margin of 32.5% to 33.5%
      • Non-GAAP earnings per share of $4.12 to $4.38
      • Non-GAAP adjusted free cash flow of $254 million to $274 million

      Included in its 2024 full year financial guidance are the following assumptions:

      • Non-GAAP annualized effective tax rate is expected to be approximately 24.5%
      • Interest expense for the year is expected to be approximately $34 million to $38 million
      • Fully diluted shares for the year are expected to be approximately 53.5 million to 54.5 million
      • Capital expenditures for the year are expected to be approximately $65 million to $75 million, including approximately $60 million to $70 million of capitalized software and content development costs

      Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

      In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.

      Stock Repurchase Program
      As of January 19, 2024, Blackbaud had approximately $499 million remaining under its approved common stock purchase program that was authorized in January 2024.

      Conference Call Details

      What:

      Blackbaud's Fourth Quarter and Full Year 2023 Conference Call

      When:

      February 13, 2024

      Time:

      8:00 a.m. (Eastern Time)

      Live Call:

      1-877-407-3088 (US/Canada)

      Webcast:

      Blackbaud's Investor Relations Webpage



      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

      Investor Contact 
      [email protected]

      Media Contact
      [email protected]

      Forward-Looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

      Trademarks
      All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Non-GAAP Financial Measures
      Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

      The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

      While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

      Beginning in 2024, we intend to update the non-GAAP tax rate we apply when calculating non-GAAP net income and non-GAAP diluted earnings per share in future periods. Since the first quarter of 2018, for the purposes of determining non-GAAP net income, we have utilized a non-GAAP tax rate of 20.0% in our calculation of the assumed non-GAAP income tax provision. We intend to adjust this rate to 24.5% to better reflect our periodic effective tax rate calculated in accordance with GAAP and our current expectations. The increase in our non-GAAP tax rate is primarily driven by increases in income tax rates in jurisdictions we operate in. Furthermore, as profitability increases, the effect of tax impacting items, including research and development credits, lessens such that our assumed non-GAAP tax rate moves closer to the statutory rate. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All fourth quarter and full year 2023 measures of the tax impact related to non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical methodology.

      Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud now uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP adjusted free cash flow is not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

      In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

      Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; costs, net of insurance, related to the Security Incident; and impairment of capitalized software development costs.

      Blackbaud, Inc.

      Consolidated Balance Sheets

      (Unaudited)


      (dollars in thousands, except per share amounts)

      December 31,
      2023

      December 31,
      2022

      Assets



      Current assets:



      Cash and cash equivalents

      $           31,251

      $           31,691

      Restricted cash

      697,006

      702,240

      Accounts receivable, net of allowance of $6,907 and $7,318 at December 31, 2023 and
      December 31, 2022, respectively

      101,862

      102,809

      Customer funds receivable

      353

      249

      Prepaid expenses and other current assets

      99,285

      81,654

      Total current assets

      929,757

      918,643

      Property and equipment, net

      98,689

      107,426

      Operating lease right-of-use assets

      36,927

      45,899

      Software and content development costs, net

      160,194

      141,023

      Goodwill

      1,053,738

      1,050,272

      Intangible assets, net

      581,937

      635,136

      Other assets

      51,037

      94,304

      Total assets

      $      2,912,279

      $      2,992,703

      Liabilities and stockholders' equity



      Current liabilities:



      Trade accounts payable

      $           25,184

      $           42,559

      Accrued expenses and other current liabilities

      64,322

      86,002

      Due to customers

      695,842

      700,860

      Debt, current portion

      19,259

      18,802

      Deferred revenue, current portion

      392,530

      382,419

      Total current liabilities

      1,197,137

      1,230,642

      Debt, net of current portion

      760,405

      840,241

      Deferred tax liability

      93,292

      125,759

      Deferred revenue, net of current portion

      2,397

      2,817

      Operating lease liabilities, net of current portion

      40,085

      44,918

      Other liabilities

      10,258

      4,294

      Total liabilities

      2,103,574

      2,248,671

      Commitments and contingencies



      Stockholders' equity:



      Preferred stock; 20,000,000 shares authorized, none outstanding

      —

      —

      Common stock, $0.001 par value; 180,000,000 shares authorized, 69,188,304 and
      67,814,044 shares issued at December 31, 2023 and December 31, 2022, respectively;
      53,625,440 and 53,068,814 shares outstanding at December 31, 2023 and December 31,
      2022, respectively

      69

      68

      Additional paid-in capital

      1,203,012

      1,075,264

      Treasury stock, at cost; 15,562,864 and 14,745,230 shares at December 31, 2023 and
      December 31, 2022, respectively

      (591,557)

      (537,287)

      Accumulated other comprehensive (loss) income

      (1,688)

      8,938

      Retained earnings

      198,869

      197,049

      Total stockholders' equity

      808,705

      744,032

      Total liabilities and stockholders' equity

      $      2,912,279

      $      2,992,703

      Blackbaud, Inc.

      Consolidated Statements of Comprehensive Loss

      (Unaudited)


      (dollars in thousands, except per share amounts)

      Three months ended
      December 31,


      Years ended
      December 31,

      2023

      2022


      2023

      2022

      Revenue






      Recurring

      $        287,381

      $        265,173


      $     1,071,520

      $     1,011,733

      One-time services and other

      7,630

      9,584


      33,912

      46,372

      Total revenue

      295,011

      274,757


      1,105,432

      1,058,105

      Cost of revenue






      Cost of recurring

      127,897

      125,300


      470,455

      463,449

      Cost of one-time services and other

      7,938

      10,183


      31,733

      41,940

      Total cost of revenue

      135,835

      135,483


      502,188

      505,389

      Gross profit

      159,176

      139,274


      603,244

      552,716

      Operating expenses






      Sales, marketing and customer success

      52,120

      57,088


      212,158

      221,455

      Research and development

      38,602

      38,177


      153,304

      156,913

      General and administrative

      35,356

      58,895


      189,938

      199,908

      Amortization

      784

      662


      3,139

      2,925

      Total operating expenses

      126,862

      154,822


      558,539

      581,201

      Income (loss) from operations

      32,314

      (15,548)


      44,705

      (28,485)

      Interest expense

      (8,473)

      (9,891)


      (39,922)

      (35,803)

      Other income, net

      2,414

      5


      12,861

      8,713

      Income (loss) before provision (benefit) for income taxes

      26,255

      (25,434)


      17,644

      (55,575)

      Income tax provision (benefit)

      20,856

      (4,175)


      15,824

      (10,168)

      Net income (loss)

      $            5,399

      $        (21,259)


      $            1,820

      $        (45,407)

      Earnings (loss) per share






      Basic

      $              0.10

      $             (0.41)


      $              0.03

      $             (0.88)

      Diluted

      $              0.10

      $             (0.41)


      $              0.03

      $             (0.88)

      Common shares and equivalents outstanding






      Basic weighted average shares

      52,697,294

      51,716,948


      52,546,406

      51,569,148

      Diluted weighted average shares

      54,439,689

      51,716,948


      53,721,342

      51,569,148

      Other comprehensive (loss) income






      Foreign currency translation adjustment

      $            4,630

      $            7,906


      $            5,049

      $        (16,160)

      Unrealized (loss) gain on derivative instruments, net of tax

      (14,459)

      (1,684)


      (15,675)

      18,576

      Total other comprehensive (loss) income

      (9,829)

      6,222


      (10,626)

      2,416

      Comprehensive loss

      $          (4,430)

      $        (15,037)


      $          (8,806)

      $        (42,991)

      Blackbaud, Inc.

      Consolidated Statements of Cash Flows

      (Unaudited)



      Years ended
      December 31,

      (dollars in thousands)

      2023

      2022

      Cash flows from operating activities



      Net income (loss)

      $             1,820

      $          (45,407)

      Adjustments to reconcile net income (loss) to net cash provided by operating activities:



      Depreciation and amortization

      109,487

      102,369

      Provision for credit losses and sales returns

      4,500

      6,066

      Stock-based compensation expense

      127,762

      110,294

      Deferred taxes

      (24,368)

      (26,644)

      Amortization of deferred financing costs and discount

      1,775

      2,364

      Other non-cash adjustments

      5,023

      5,676

      Changes in operating assets and liabilities, net of acquisition and disposal of businesses:



      Accounts receivable

      (3,237)

      (7,340)

      Prepaid expenses and other assets

      16,851

      26,235

      Trade accounts payable

      (18,576)

      21,607

      Accrued expenses and other liabilities

      (30,275)

      (2,386)

      Deferred revenue

      8,872

      11,059

      Net cash provided by operating activities

      199,634

      203,893

      Cash flows from investing activities



      Purchase of property and equipment

      (4,685)

      (12,289)

      Capitalized software and content development costs

      (59,443)

      (58,774)

      Purchase of net assets of acquired companies, net of cash and restricted cash acquired

      (13)

      (20,912)

      Cash received in sale of business

      —

      6,426

      Other investing activities

      (250)

      —

      Net cash used in investing activities

      (64,391)

      (85,549)

      Cash flows from financing activities



      Proceeds from issuance of debt

      293,200

      211,000

      Payments on debt

      (374,595)

      (310,740)

      Stock issuance costs

      —

      (1,339)

      Employee taxes paid for withheld shares upon equity award settlement

      (35,867)

      (36,376)

      Change in due to customers

      (6,812)

      111,386

      Change in customer funds receivable

      (60)

      380

      Purchase of treasury stock

      (18,831)

      —

      Net cash used in financing activities

      (142,965)

      (25,689)

      Effect of exchange rate on cash, cash equivalents and restricted cash

      2,048

      (10,486)

      Net (decrease) increase in cash, cash equivalents and restricted cash

      (5,674)

      82,169

      Cash, cash equivalents and restricted cash, beginning of year

      733,931

      651,762

      Cash, cash equivalents and restricted cash, end of year

      $         728,257

      $         733,931


      The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:

      (dollars in thousands)

      December 31,
      2023

      December 31,
      2022

      Cash and cash equivalents

      $           31,251

      $           31,691

      Restricted cash

      697,006

      702,240

      Total cash, cash equivalents and restricted cash in the statement of cash flows

      $         728,257

      $         733,931

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures

      (Unaudited)


      (dollars in thousands, except per share amounts)

      Three months ended
      December 31,


      Years ended
      December 31,

      2023

      2022


      2023

      2022

      GAAP Revenue

      $     295,011

      $     274,757


      $ 1,105,432

      $ 1,058,105







      GAAP gross profit

      $     159,176

      $     139,274


      $     603,244

      $     552,716

      GAAP gross margin

      54.0 %

      50.7 %


      54.6 %

      52.2 %

      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      4,416

      3,109


      16,658

      14,436

      Add: Amortization of intangibles from business combinations

      13,099

      11,686


      52,463

      48,492

      Add: Employee severance

      —

      1,787


      797

      2,135

      Subtotal

      17,515

      16,582


      69,918

      65,063

      Non-GAAP gross profit

      $     176,691

      $     155,856


      $     673,162

      $     617,779

      Non-GAAP gross margin

      59.9 %

      56.7 %


      60.9 %

      58.4 %







      GAAP income (loss) from operations

      $       32,314

      $     (15,548)


      $       44,705

      $     (28,485)

      GAAP operating margin

      11.0 %

      (5.7) %


      4.0 %

      (2.7) %

      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      32,094

      26,635


      127,762

      110,294

      Add: Amortization of intangibles from business combinations

      13,883

      12,348


      55,602

      51,417

      Add: Employee severance

      55

      4,470


      5,149

      5,164

      Add: Acquisition and disposition-related costs(1)(2)

      657

      430


      7,456

      6,135

      Add: Restructuring and other real estate activities

      —

      —


      —

      71

      Add: Security Incident-related costs, net of insurance(3)

      4,780

      26,516


      53,426

      55,723

      Add: Impairment of capitalized software development costs

      —

      —


      —

      2,263

      Subtotal

      51,469

      70,399


      249,395

      231,067

      Non-GAAP income from operations

      $       83,783

      $       54,851


      $     294,100

      $     202,582

      Non-GAAP operating margin

      28.4 %

      20.0 %


      26.6 %

      19.1 %







      GAAP income (loss) before provision (benefit) for income taxes

      $       26,255

      $     (25,434)


      $       17,644

      $     (55,575)

      GAAP net income (loss)

      $         5,399

      $     (21,259)


      $         1,820

      $     (45,407)







      Shares used in computing GAAP diluted earnings (loss) per share

      54,439,689

      51,716,948


      53,721,342

      51,569,148

      GAAP diluted earnings (loss) per share

      $           0.10

      $         (0.41)


      $           0.03

      $         (0.88)







      Non-GAAP adjustments:






      Add: GAAP income tax provision (benefit)

      20,856

      (4,175)


      15,824

      (10,168)

      Add: Total non-GAAP adjustments affecting income from operations

      51,469

      70,399


      249,395

      231,067

      Non-GAAP income before provision for income taxes

      77,724

      44,965


      267,039

      175,492

      Assumed non-GAAP income tax provision(4)

      15,545

      8,993


      53,408

      35,098

      Non-GAAP net income

      $       62,179

      $       35,972


      $     213,631

      $     140,394







      Shares used in computing non-GAAP diluted earnings per share

      54,439,689

      52,923,158


      53,721,342

      52,207,573

      Non-GAAP diluted earnings per share

      $           1.14

      $           0.68


      $           3.98

      $           2.69



      (1)

      Includes a $2.0 million noncash impairment of certain intangible assets held for sale during the twelve months ended December 31, 2022.

      (2)

      Includes noncash impairment charges incurred during the twelve months ended December 31, 2023 related to the sublease of our Washington, DC office location the lease of which was acquired during the EVERFI acquisition.

      (3)

      Includes Security Incident-related costs incurred during the three and twelve months ended December 31, 2023 of $4.8 million and $53.4 million, respectively, which includes approximately $1.0 million and $31.0 million, respectively, in settlements and recorded liabilities for loss contingencies, net of insurance recoveries during the same periods of $0.0 million, and during the twelve months ended December 31, 2022 of $26.5 million and $57.6 million, respectively, which included approximately $18.0 million and $23.0 million, respectively, in recorded aggregate liabilities for loss contingencies, net of insurance recoveries during the same period that were $0.0 million and $1.9 million, respectively. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. For full year 2024, we currently expect net pre-tax expense of approximately $5 million to $10 million and net cash outlays of approximately $8 million to $13 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters discussed below. In line with our policy, legal fees are expensed as incurred. As of December 31, 2023, we have recorded approximately $1.5 million in aggregate liabilities for loss contingencies based primarily on recent negotiations with certain customers related to the Security Incident that we believe we can reasonably estimate. In connection with the settlement of the multi-state Attorneys General investigation (as previously disclosed on October 5, 2023), we paid $49.5 million during the fourth quarter of 2023. There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of December 31, 2023 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.

      (4)

      Blackbaud applies a non-GAAP effective tax rate of 20.0% when calculating non-GAAP net income and non-GAAP diluted earnings per share.

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

      (Unaudited)


      (dollars in thousands)

      Three months ended
      December 31,


      Years ended
      December 31,

      2023

      2022


      2023

      2022

      GAAP revenue

      $     295,011

      $        274,757


      $ 1,105,432

      $     1,058,105

      GAAP revenue growth

      7.4 %



      4.5 %


      Less: Non-GAAP revenue from divested businesses(1)

      —

      (10)


      —

      (3,535)

      Non-GAAP organic revenue(2)

      $     295,011

      $        274,747


      $ 1,105,432

      $     1,054,570

      Non-GAAP organic revenue growth

      7.4 %



      4.8 %








      Non-GAAP organic revenue(2)

      $     295,011

      $        274,747


      $ 1,105,432

      $     1,054,570

      Foreign currency impact on non-GAAP organic revenue(3)

      (1,284)

      —


      431

      —

      Non-GAAP organic revenue on constant currency basis(3)

      $     293,727

      $        274,747


      $ 1,105,863

      $     1,054,570

      Non-GAAP organic revenue growth on constant currency basis

      6.9 %



      4.9 %








      GAAP recurring revenue

      $     287,381

      $        265,173


      $ 1,071,520

      $     1,011,733

      GAAP recurring revenue growth

      8.4 %



      5.9 %


      Less: Non-GAAP recurring revenue from divested businesses(1)

      —

      (1)


      —

      (3,439)

      Non-GAAP organic recurring revenue(2)

      $     287,381

      $        265,172


      $ 1,071,520

      $     1,008,294

      Non-GAAP organic recurring revenue growth

      8.4 %



      6.3 %








      Non-GAAP organic recurring revenue(2)

      $     287,381

      $        265,172


      $ 1,071,520

      $     1,008,294

      Foreign currency impact on non-GAAP organic recurring revenue(3)

      (1,157)

      —


      482

      —

      Non-GAAP organic recurring revenue on constant currency basis(3)

      $     286,224

      $        265,172


      $ 1,072,002

      $     1,008,294

      Non-GAAP organic recurring revenue growth on constant
      currency basis

      7.9 %



      6.3 %



      (1)

      Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested business with the results of the combined company for the same period of time in both the prior and current periods.

      (2)

      Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.

      (3)

      To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

      (Unaudited)


      (dollars in thousands)

      Three months ended
      December 31,


      Years ended
      December 31,

      2023

      2022


      2023

      2022

      GAAP net income (loss)

      $         5,399

      $        (21,259)


      $         1,820

      $        (45,407)

      Non-GAAP adjustments:






      Add: Interest, net

      6,208

      9,053


      31,101

      34,057

      Add: GAAP income tax provision (benefit)

      20,856

      (4,175)


      15,824

      (10,168)

      Add: Depreciation

      3,142

      3,444


      13,043

      14,086

      Add: Amortization of intangibles from business combinations

      13,883

      12,348


      55,602

      51,417

      Add: Amortization of software and content development costs(1)

      12,183

      10,447


      45,296

      38,975

      Subtotal

      56,272

      31,117


      160,866

      128,367

      Non-GAAP EBITDA

      $       61,671

      $            9,858


      $     162,686

      $          82,960

      Non-GAAP EBITDA margin(2)

      20.9 %



      14.7 %








      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      32,094

      26,635


      127,762

      110,294

      Add: Employee severance

      55

      4,470


      5,149

      5,164

      Add: Acquisition and disposition-related costs(3)

      657

      430


      7,456

      6,135

      Add: Restructuring and other real estate activities

      —

      —


      —

      71

      Add: Security Incident-related costs, net of insurance(3)

      4,780

      26,516


      53,426

      55,723

      Add: Impairment of capitalized software development costs

      —

      —


      —

      2,263

      Subtotal

      37,586

      58,051


      193,793

      179,650

      Non-GAAP adjusted EBITDA

      $       99,257

      $          67,909


      $     356,479

      $        262,610

      Non-GAAP adjusted EBITDA margin(4)

      33.6 %



      32.2 %








      Rule of 40(5)

      41.0 %



      37.0 %








      Non-GAAP adjusted EBITDA

      99,257

      67,909


      356,479

      262,610

      Foreign currency impact on Non-GAAP adjusted EBITDA(6)

      (716)

      1,326


      (7)

      6,305

      Non-GAAP adjusted EBITDA on constant currency basis(6)

      $       98,541

      $          69,235


      $     356,472

      $        268,915

      Non-GAAP adjusted EBITDA margin on constant currency basis

      33.5 %



      32.2 %








      Rule of 40 on constant currency basis(7)

      40.4 %



      37.1 %




      (1)

      Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.

      (2)

      Measured by GAAP revenue divided by non-GAAP EBITDA.

      (3)

      See additional details in the reconciliation of GAAP to Non-GAAP operating income above.

      (4)

      Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.

      (5)

      Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.

      (6)

      To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

      (7)

      Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.



      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

      (Unaudited)


      (dollars in thousands)

      Years ended
      December 31,

      2023

      2022

      GAAP net cash provided by operating activities

      $      199,634

      $      203,893

      GAAP operating cash flow margin

      18.1 %

      19.3 %

      Non-GAAP adjustments:



      Less: purchase of property and equipment

      (4,685)

      (12,289)

      Less: capitalized software and content development costs

      (59,443)

      (58,774)

      Non-GAAP free cash flow

      $      135,506

      $      132,830

      Non-GAAP free cash flow margin

      12.3 %

      12.6 %

      Non-GAAP adjustments:



      Add: Security Incident-related cash flows, net of insurance

      78,010

      20,864

      Non-GAAP adjusted free cash flow

      $      213,516

      $      153,694

      Non-GAAP adjusted free cash flow margin

      19.3 %

      14.5 %

      SOURCE Blackbaud

      Modal title

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