BT Conferencing Transforms Management of Unified Communications

New online experience offers full range of account management features

Jan 12, 2010, 08:30 ET from BT Conferencing

QUINCY, Mass., Jan. 12 /PRNewswire/ -- BT Conferencing today announced the launch of a revised website, www.btconferencing.com, which offers customers an engaging online experience with new functionality and ways of managing their accounts.

The newly revamped site is a single global portal which provides BT Conferencing customers with the ability to schedule, change or cancel all conference types – audio, web and video and to facilitate their use of all call and account management features online.

Aaron McCormack, CEO of BT Conferencing, said: "We listened to our customers in designing this new, intuitive interface for them. Ease of use, greater functionality, and the ability for customers to quickly and easily set up new accounts are all benefits we factored into the design. This new customer portal is part of our drive to help customers get the most from their conferencing services while making the services easy to use, reliable and cost-effective."

As socially responsible organizations strive to advance their business while reducing their environmental impact, many are increasing their use of conferencing services to reduce carbon footprint, reduce travel costs, increase productivity, and improve employee work/life balance.

In the past, building and maintaining business relationships meant expensive and polluting travel to and from meetings and time spent away from home and family. Conferencing technologies allow organizations to conduct their meetings without the need for travel.

About BT Conferencing

BT Conferencing was established more than 20 years ago and is now one of the leading global providers of audio, video and web collaboration services. Year on year growth has seen the company out-perform the conferencing industry expectation and with its extensive global portfolio, is now one of the largest conferencing providers in the UK and Europe with current reach in more than 70 countries.

BT Conferencing is based in the USA, EMEA and Asia Pacific and specializes in the delivery of reliable, robust and innovative conferencing solutions and product hardware to some of the largest companies in the world. The company offers tailor-made solutions to customers, whether they are small SMEs or major global businesses.

With businesses now juggling to increase productivity, being more environmentally aware and at the same time looking to improve the work-life balance of its employees, conferencing and collaboration services provide a cost effective and time saving solution.

For more information visit www.btconferencing.com.

About BT

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended March 31, 2009, BT Group's revenue was 21,390 million pounds.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc (NYSE: BT) is listed on stock exchanges in London and New York.

For more information, visit www.bt.com/aboutbt.

SOURCE BT Conferencing



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http://www.btconferencing.com