The global BPM market is expected to grow from USD 8,766 million in 2020 to USD 14,440 million by 2025, at a Compound Annual Growth Rate (CAGR) of 10.5% during the forecast period.
The growing need to optimize business processes for meeting the dynamic requirements of customers expected to drive the BPM market
The major factors driving the growth of the BPM market include digital initiatives, need to design business processes as per the project requirement, automation of various business processes to enhance productivity, and ease in the integration of processes with different communication systems within organizations.
Platform segment to hold the highest market share during the forecast period
The platform segment is estimated to hold a larger market size during the forecast period. The BPM platform is used by organizations to enhance corporate performance across different business functions, such as HRM, procurement and SCM, and sales and marketing. Industries across the globe use the BPM platform to map any business structure, automate complex business processes, and harness the benefits of different capabilities offered by different vendors that cater to the market. The major application of the BPM platform includes process improvement, process automation, document and content management, process integration, and monitoring and optimization of business processes.
Sales and marketing segment to grow at the highest CAGR during the forecast period
Sales and marketing is one of the vital business functions of enterprises, as it helps in revenue generation. With intense competition among enterprises in this business function, even minor delays result in the loss of revenue as the prospective customer can be taken by a competitor. Sales and marketing process automation and optimization help upkeep the effective communication and maintain the buyer-seller relationship. According to MarketingProfs, a tightly aligned sales and marketing function have 36% higher customer retention rates and 38% higher sales success rates.
Manufacturing industry segment to hold the largest market size during the forecast period
Among industries, the manufacturing industry is expected to hold the largest market size in terms of the adoption of BPM platforms and services during the forecast period. The manufacturing industry relies heavily on a network of collaborators, as manufacturers need to regularly share and update the information related to raw materials, processing, engineering, designing, and production with stakeholders.
The technological advancement has led manufacturers to harness machine-to-machine systems, various mobile apps, and cloud applications, which has also extended their reach to the emerging markets. Moreover, manufacturing enterprises are modernizing their IT infrastructure, resulting in advanced control dashboards, and predictive maintenance algorithms, which can help perform general manufacturing operations as well as other support functions. BPM can assist the manufacturing enterprises in reducing lead time and streamlining their processes.
APAC to grow at the highest CAGR during the forecast period
Major economies in the Asia Pacific (APAC) include China, Japan, India, Australia, and Singapore. The economies have heavily invested in the startup ecosystem for cloud technologies. Furthermore, the region also has a competitive advantage over other regions, due to the easy availability of cost-efficient software and trained workforce, and flexible regulations and policies. Factors such as the increasing IT investment (As per NASSCOM, in 2018, IT spend in India was 1.4 trillion), need to enhance data-based decision making, and boosting the efficiency of employees, are expected to drive the BPM market forward.
Key Topics Covered
2 Research Methodology
3 Executive Summary
4 Premium Insights 4.1 Attractive Opportunities in the Business Process Management Market 4.2 Market By Business Function (2020 Vs. 2025) 4.3 Market By Deployment Type (2020 Vs. 2025) 4.4 Market By Organization Size (2020 Vs. 2025) 4.5 Market By Industry (2020 Vs. 2025) 4.6 Market Investment Scenario
5 Market Overview 5.1 Introduction 5.2 Market Dynamics 5.2.1 Drivers 184.108.40.206 Optimized Resource Utilization Through Automated Business Processes 220.127.116.11 Automated IT Systems Help Serve Customers' Dynamic Requirements 18.104.22.168 Streamlined Communication Across Varied Business Functions in the Organization 5.2.2 Restraints 22.214.171.124 Persistent Growth in Cyberattacks and Security Issues 5.2.3 Opportunities 126.96.36.199 Integration of AI and ML Technologies 188.8.131.52 Rising Demand for Robust Solutions to Maximize the Visibility and Control Over Processes 5.2.4 Challenges 184.108.40.206 Growing Cultural Barrier to Adopt Advanced Solutions Over Traditional Systems 220.127.116.11 Selecting Appropriate Processes to Implement Automation 5.3 Use Cases 5.3.1 Use Case 1: Automating Employee Survey Process By Deploying Business Process Management Solution 5.3.2 Use Case 2: Automating Core Business Operations and Service Function By Implementing Business Process Management Solution 5.3.3 Use Case 3: Transforming Supply Chain to Streamline Purchase Order By Implementing Business Process Management Solution
6 Business Process Management Market By Component 6.1 Introduction 6.2 Platform 6.3 Services
7 Business Process Management Market By Business Function 7.1 Introduction 7.2 Human Resource Management 7.3 Procurement and Supply Chain Management 7.4 Sales and Marketing 7.5 Accounting and Finance 7.6 Customer Service Support 7.7 Others
8 Business Process Management Market By Deployment Type 8.1 Introduction 8.2 On-Premises 8.3 Cloud
9 Business Process Management Market By Organization Size 9.1 Introduction 9.2 Large Enterprises 9.3 Small and Medium-Sized Enterprises
10 Business Process Management Market By Industry 10.1 Introduction 10.2 Banking, Financial Services, and Insurance 10.3 Information Technology 10.4 Telecommunication 10.5 Retail and Consumer Goods 10.6 Manufacturing 10.7 Healthcare and Life Sciences 10.8 Other Industries
11 Business Process Management Market By Region 11.1 Introduction 11.2 North America 11.3 Europe 11.4 Asia-Pacific 11.5 Middle East and Africa 11.6 Latin America