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Caliber Public Safety Announces Online RMS 11.18.0 Upgrade, Featuring A New Premium Crash Reporting Solution


News provided by

Caliber Public Safety

Apr 02, 2025, 17:25 ET

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GREENSBORO, N.C., April 2, 2025 /PRNewswire/ -- Caliber Public Safety is proud to announce the release of Online RMS version 11.18.0, launched Tuesday, April 1, 2025, at 1:00 a.m. Eastern. This significant upgrade represents Caliber's continued commitment to innovation, operational efficiency, and user-centered design.

With updates and enhancements to more than 48 RMS components, this release reflects Caliber's focus on listening to customer feedback and delivering impactful improvements that support the evolving needs of public safety professionals.

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Caliber Public Safety announces a major upgrade to its premium Online Records Management System (RMS) product.
Caliber Public Safety announces a major upgrade to its premium Online Records Management System (RMS) product.

New Premium Crash Reporting Feature Now Available

A key highlight of version 11.18.0 is the introduction of Caliber's new premium crash reporting solution—a feature-rich tool built to simplify and enhance the accident reporting process. The solution includes:

  • Advanced diagramming tools for detailed, visual reporting
  • State submission integration to streamline agency workflows
  • A customizable screen designer that allows agencies to adapt workflows without code changes
  • A custom rules validation engine to ensure greater report accuracy and compliance

This new feature empowers agencies to take full control of their crash reporting process. It is currently available in Virginia, with expansion to additional states planned for future releases.

Enhanced Usability and Reporting Accuracy

In addition to the premium crash reporting tool, version 11.18.0 delivers multiple user experience enhancements. One of the most notable features is the ability for users to access quick references directly within arrest narratives, reducing the need to switch screens and cutting down on redundant data entry. These enhancements are designed to help agencies save time and ensure consistent, accurate reporting across the board.

"At Caliber, we are relentless about delivering solutions that serve the evolving needs of our public safety partners," said Dr. Tammie Wojcieszak, Executive Vice President at Caliber Public Safety. "The 11.18.0 release exemplifies how we listen, adapt, and deliver meaningful improvements that drive agency efficiency and reporting accuracy."

This release is the result of valuable customer collaboration and Caliber's mission to deliver thoughtful, forward-thinking solutions that empower agencies to serve their communities more effectively.

ABOUT CALIBER

Caliber Public Safety provides Computer-Aided Dispatch, Mobile, and Records Management related solutions to 1,000+ Public Safety agencies across North America. Our customers include federal and state police agencies, county governments, large metropolitan areas, and mid-small cities. We pride ourselves on providing solutions with data-sharing and interoperability at the core of our products. Many members of our team come from Public Safety, which is why we share the same passion our customers do. We believe the best way to move our business forward is by taking care of our customers and employees — earning the right to win new business. As a business unit of Harris Computer Systems, our customers enjoy Software for Life, providing assurance we will never sunset a product in use by a maintenance-paying customer. Caliber's products are also available on state contracts and national cooperative purchasing agreements.

SOURCE Caliber Public Safety

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