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CallTrackingMetrics Named to Inc.'s 2025 Best Workplaces List for Fifth Year in a Row

CTM logo (PRNewsfoto/CallTrackingMetrics)

News provided by

CallTrackingMetrics

Jun 17, 2025, 09:00 ET

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Annual list recognizes the businesses that set the standard for workplace success and awards excellence in company culture

MILLERSVILLE, Md., June 17, 2025 /PRNewswire/ -- CallTrackingMetrics is proud to announce it has been named to Inc.'s 2025 Best Workplaces list and recognized in the medium-sized business category (50-99 employees), honoring companies that have built exceptional workplaces and vibrant cultures that support their teams and businesses.

This year's list, featured on Inc.com, is the result of a comprehensive measurement and evaluation of American companies that have excelled in creating exceptional workplaces and company cultures, whether in-person or remote.

The award process involved a detailed employee survey conducted by Quantum Workplace, covering critical elements such as management effectiveness, perks, professional development, and overall company culture. Each company's benefits were also audited to determine the overall score and ranking. CallTrackingMetrics is honored to be included among the 514 companies recognized this year.

"This honor reflects more than just an accolade; it highlights the growth, adaptability, and well–being we champion at CTM," said Shannon Duvall, VP of People & Organizational Effectiveness. "Being recognized once is an honor, but being valued five years running speaks volumes about our focus on employee experience, development, and cultivation of a workplace where every voice matters."

CallTrackingMetrics' people-first mindset continues to drive industry recognition and cultural momentum. Late last year, the company was voted Best Tech Workplace Culture by the tech community, earning the 2024 Timmy Awards' Community Choice Award for Small to Mid-Sized Companies.

That same commitment to growth and innovation was reflected in the January appointment of Chris Lafferty as VP of Product and Customer Experience. Chris joins the leadership team at a pivotal time, bringing a customer-centric lens to product development and helping align CTM's innovation efforts with its refreshed mission, vision, and purpose, ensuring the company delivers exceptional experiences for both its clients and its people.

"Inc.'s Best Workplaces program celebrates the exceptional organizations whose workplace cultures address their employees' welfare and needs in meaningful ways," says Bonny Ghosh, editorial director at Inc. "As companies expand and adapt to changing economic forces, maintaining such a culture is no small feat. Yet these honorees have not only achieved it—they continue to elevate the employee experience through thoughtful benefits, engagement, and a deep commitment to their teams."

"Earning a spot on the Inc. Best Places to Work list for the fifth year in a row is a testament to the collaborative spirit and dedication of our entire team," said Laure Fisher, co-founder and COO of CallTrackingMetrics. "Our success isn't defined by rankings; it's rooted in a culture of trust, creativity, and relentless commitment to supporting one another. I couldn't be prouder of what we've built together."

To view the full list of winners, visit Inc.com.

About CallTrackingMetrics
CallTrackingMetrics is a global conversation analytics leader, trusted by over 100,000 users worldwide, including top brands like The Washington Post, Morgan and Morgan, Terminix, and ServiceMaster. The platform empowers businesses to track and attribute online and offline leads, facilitating data-driven decision-making and bolstering ROI.

With seamless integrations with industry titans such as Google Ads, HubSpot, Salesforce, and Facebook, CallTrackingMetrics consistently earns acclaim from software authorities like Gartner, Software Reviews, and G2. Renowned for its growth and innovation, CallTrackingMetrics equips marketers with AI-powered tools—including features like AskAI and VoiceAI—to deliver smarter insights, streamline lead management, and elevate customer engagement. CallTrackingMetrics.com

About Inc. 
Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.

About Quantum Workplace
Quantum Workplace, based in Omaha, Nebraska, is an HR technology company that serves organizations through employee-engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit QuantumWorkplace.com.

Media Contact
Zoe Hamilton
[email protected]

SOURCE CallTrackingMetrics

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