"At Canyon, we're very focused on our relationship with customers. This integration with Qover only strengthens that," explained Christian Steyer, Head of Customer Solutions at Canyon. "The customer experience doesn't end when the bike is delivered to their doorstep. So it's very important that our partner can help us roll out an insurance product globally with one integration."
This partnership comes as fear of theft continues to be a pressing issue – anti-theft company AlterLock reports that 80% of respondents across the UK, Germany and the Netherlands are anxious about bike theft – with over half having experienced it.
"Instead of thinking about a bike being stolen or broken, Qover helps customers focus on what really matters," Steyer added.
Qover's single integration in Canyon's customer journey means riders can count on a reliable service from the moment they purchase the coverage to when they need it most. And pre-existing customers can retroactively buy insurance for up to one year on Qover's website.
"There's never a good time to have a problem with your bike. But should the worst happen, it's important that riders can get back on the road as soon as possible," explained Quentin Colmant, Qover's CEO & Co-founder. "While we can't avoid theft, we can make sure people have peace of mind knowing that we'll be there alongside Canyon when needed."
For more information, contact Qover's press team.
About the partnership:
- 24/7 coverage in case of theft, attempted theft or theft after an assault.
- No depreciation of the bike during the first 36 months – riders receive the full value of their bike minus a deductible.
- Material damage caused by an accident, vandalism, animals or natural elements is insured.
- Reimbursement for repairs, replacing the bike and fixed accessories is included in the damage protection.
- Towing/transporting the bike and the rider's trip home are covered in Germany, the Netherlands, France and Belgium. Emergency cash is provided in other countries.
Photo - https://mma.prnewswire.com/media/1888143/Canyon.jpg
SOURCE Qover
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