CareSource and ElderServe Health to strengthen long-term care for older adults and adults in New York

DAYTON, Ohio and NEW YORK, Sept. 3, 2025 /PRNewswire/ -- The New York Department of Health (NY DOH) has approved the affiliation between CareSource and ElderServe Health effective Sept. 1, 2025.

In March 2025, the two organizations announced plans to seek an affiliation, subject to state regulatory approvals. With the NY DOH's approval, the agreement can now move forward. As part of this transition, RiverSpring Living, the organization's former parent company, will conclude its affiliation with ElderServe Health.

With approximately 3.5 million New Yorkers aged 65 and over, this demographic represents the fastest-growing segment of the state's population, and more than half will require long-term care at some point in their lives. Additionally, over a million New Yorkers with disabilities, chronic illnesses or other functional challenges are expected to need long-term care services. The CareSource and ElderServe Health affiliation is strategically designed to address these critical long-term care needs for New Yorkers.

"We're thrilled to officially welcome ElderServe Health into the CareSource family," said Scott Markovich, EVP of Markets and Products at CareSource. "This is an important step in improving long-term care for older adults and individuals with chronic conditions in New York. Our partnership strengthens our ability to deliver whole-person care, helping our members thrive in their communities with the support they need. Together, we're going to make a real difference in the lives of those we serve."

ElderServe Health provides long-term services and supports to over 20,000 older adults and individuals with chronic conditions across New York City, as well as Westchester, Nassau, and Suffolk Counties. The organization primarily serves a frail and elderly membership who are predominantly dual-eligible and enrolled in one of several programs, including the New York State Medicaid Managed Long Term Care (MLTC) Program, Medicare Advantage Institutional Special Needs Plan (I-SNP), or Medicaid Advantage Plus / Medicare Advantage Dual Eligible Special Needs Program (D-SNP MAP).

"We are deeply committed to providing compassionate, high-quality care that empowers individuals to live independently and thrive," said Susan Aldrich, President of ElderServe Health. "This partnership will enhance our ability to create a brighter future for our members."

ElderServe Health will maintain its headquarters and employees in New York, ensuring there is no disruption to member coverage as ElderServe Health joins the CareSource family of companies.

About CareSource
CareSource is a nonprofit, nationally recognized managed care organization with over two million members. CareSource administers one of the largest Medicaid managed care plans in the U.S. The organization offers health insurance, including Medicaid, Health Insurance Marketplace and Medicare products. As a mission-driven organization, CareSource is transforming health care with innovative programs that address the social determinants of health, health equity, prevention and access to care.

For more information, visit us at www.caresource.com, or follow us on X, formerly known as Twitter, LinkedIn or Facebook.

About ElderServe Health, Inc.
ElderServe Health, Inc. is a mission-driven, nonprofit managed care organization serving the New York metropolitan area, with over 20,000 members, all of whom are frail and elderly or disabled. Its team has decades of experience managing care by paying attention to individuals, their environments and their health issues. ElderServe Health offers Medicaid managed long-term care, Medicare-only and integrated Medicaid-Medicare plans. In all plans, clinical staff work with members to develop care plans, ensure they are effective, and that they change to meet evolving needs. Our goal is to help our members be as healthy and independent as possible.

Contact: Vicki McDonald, Director, Media Relations, [email protected], 216.502.6395    

SOURCE CareSource