Carfax.com Excels in Customer Satisfaction from J.D. Power
CENTREVILLE, Va., March 29, 2016 /PRNewswire/ -- Consumers are very satisfied with their car shopping experience on Carfax.com, ranking the website second among third party automotive sites, according to the J.D. Power 2016 Third-Party Automotive Website Evaluation Study™. In fact, Carfax.com received 5 Power Circles in overall satisfaction on the J.D. Power.com Power Circle Ratings™ for consumers.
"We're focused on helping millions of people shop for cars with more confidence in a well-lit marketplace. With Carfax Used Car Listings, shoppers can use vehicle history to easily find the cars they want and avoid the ones they don't," said Dick Raines, president of Carfax. "Earning this score from J.D. Power shows that the all-new Carfax.com – built from the ground up with the needs of consumers in mind – is delivering on that promise."
Carfax Used Car Listings connects thousands of Carfax Advantage™ Dealers with ready-to-buy customers. Shoppers start by choosing the vehicle history they want most and see vehicles that exactly match their search criteria. Carfax provides multiple ways to contact the selling dealer right from the vehicle details page. Or, with a single mouse click, interested buyers can go directly to the dealer's website. Just as important, a free Carfax Report is available from the dealer for every vehicle listed for sale on Carfax.com.
Go to http://www.jdpower.com/press-releases/2016-third-party-automotive-website-evaluation-study to read the results of the J.D. Power 2016 Third-Party Automotive Website Evaluation Study.
About Carfax (www.carfax.com)
Carfax, a unit of IHS Inc. (NYSE: IHS), is the vehicle history expert for used car buyers, sellers and the automotive industry. Carfax created the Vehicle History Report in 1986 and continues to develop innovative services – like Carfax Used Car Listings and myCarfax – that make it easier to buy, sell and own a used car. The company maintains a database comprising over 15 billion vehicle history records from more than 92,000 sources worldwide. Get a free Carfax® Vehicle History Report from dealers with every used car for sale on Carfax.com or look for Carfax Advantage™ dealers in your area and say 'Show Me the Carfax™'. Based in Englewood, Colorado, USA, IHS is the leading global source of information, insight and analytics in the automotive industry and other critical areas that shape today's business landscape.
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