ATLANTA, Jan. 27, 2017 /PRNewswire/ -- CarNow's Visual Sales Messenger ("VSM") is the recipient of a "Top Rated" Chat award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards, presented at a special event on January 27th in conjunction with the 2017 National Automobile Dealers Association (NADA) Convention & Expo, are based on DrivingSales Vendor Ratings, which comprise 35,000 validated user reviews.
"DrivingSales.com's Vendor Ratings were a great resource for me as a dealer," said CarNow's VP of Business Development, Aaron Baldwin. "It is humbling that in only our second year working with dealers, the response was so positive that CarNow's VSM was awarded Top Rated for its category."
CarNow's Visual Sales Messenger ("VSM") is a next generation customer engagement platform. Using rich media, integrated content, and an advanced architecture, VSM transforms the traditional chat or text (SMS) experience. The net effect is higher show & close rates in both sales and service. VSM's core architecture sets the stage for a live-assisted, transactional platform. CarNow will be introducing additional products this year that will build on the great reputation built by VSM.
"We congratulate CarNow on earning a "Top Rated" Chat Award for consistently contributing value to its dealership customers throughout 2016," said DrivingSales CEO and Founder, Jared Hamilton. "DrivingSales Vendor Ratings help dealers make important, informed vendor decisions by providing peer reviews on solutions, leading them to outstanding service providers such as CarNow's Visual Sales Messenger."
The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons. The site provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2017 issue of DrivingSales Buyers Guide which, in addition to being distributed at the 2017 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. The DrivingSales Buyers Guide represents over 1,000 automotive solutions and over 35,000 dealer reviews of those products from DrivingSales Vendor Ratings, identifying the solutions that have risen to the top.
CarNow is a leading provider of live customer engagement solutions for the Automotive industry. CarNow's live-assistance software platform revolutionizes the way dealers communicate and transact with online customers by integrating dealer data, industry data, and best-in-class technical integrations with elegant live-assisted workflows for digital retailing. Launching with its first customer in December 2014, CarNow has become one of the fastest growing technology providers in Automotive. Additional information on CarNow's products, features, and manufacturer certifications can be found at www.carnow.com.
DrivingSales serves automotive retailers with an integrated suite of technology, knowledge, community and performance insight designed to advance the success of retail professionals and their dealerships. Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by two-thirds of franchised dealerships in North America as a resource to improve their business performance.
To learn more about the DrivingSales community, news, dealer education or performance analytics visit DrivingSales.com.
DrivingSales Media Relations:
Madeleine Low (email@example.com), DrivingSales, 866.943.8371
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