Cerbo Expands AI Scribe to Virtual Visits, Bringing Native AI Charting to Telehealth

AI Scribe now drafts the structured note inside the chart for Cerbo Telemedicine and Zoom visits, so telehealth doesn't mean extra time spent on documentation.

ATLANTA, Nov. 3, 2026 /PRNewswire/ -- Cerbo, a leading electronic health record (EHR) platform forcash pay, personalized care practices, today announced that AI Scribe, its native clinical documentation tool, now works on virtual visits. AI Scribe captures the conversation on native Telemedicine and Zoom visits, then drafts a structured note inside the chart for the provider to review, edit, and sign.

AI Scribe launched in August this year as a scribe built directly into the Cerbo EHR, with no separate login, no dictation app, and no copy and paste between systems. Extending it to telehealth brings that same experience to every way an independent practice sees patients. In the exam room or on a screen, AI Scribe follows the clinical conversation and drafts the structured note inside the chart, ready for review after the visit ends, requiring signoff before anything commits to the chart.

For many independent practitioners, telehealth days carry the same hidden cost as in-person ones. The appointments end, and the documentation waits until the evening, a pattern providers often call "pajama time." Cerbobuilt the native AI Scribe to close that gap in the exam room, and bringing it to virtual visits closes it on video too, so a full schedule of telehealth appointments does not follow a provider home.

"Our goal is to take the barriers out of a provider's day, the time-consuming administrative work that pulls them away from the patient in front of them," said Nishant Phadnis, Chief Product Officer at Cerbo. "AI Scribe was built to do exactly that, and we keep extending it so it helps across more of the moments that matter. Telehealth was a natural next step. A provider on a video visit deserves the same focus on their patient, and the same relief from charting, as one in the appointment room."

For practices, AI Scribe on virtual visits means:

• The provider stays present on camera. AI Scribe listens so the provider can keep their attention on the patient instead of a second tab or a keyboard.
• Less charting left for later. AI Scribe drafts the note inside the chart as part of the visit, so documentation doesn't pile up for the evening.
• One scribe, one chart. AI Scribe works the same way across in-person and virtual visits, inside the Cerbo chart, with no separate app or outside workflow to manage.
• The provider stays in control. Every note is a draft until the provider reviews, edits, and signs it. Nothing reaches the patient record on its own.
• It fits how practices already work. AI Scribe works across Cerbo Telemedicine and Zoom visits, inside Cerbo's existing HIPAA-compliant infrastructure.

AI Scribe is available to Cerbo customers today in Settings > AI Scribe. For AI Scribe users with Cerbo Telemedicine or the Zoom integration, virtual visit support is included at no additional cost, capturing the same comprehensive notes on telehealth visits that AI Scribe already captures in person. More information is available at www.cer.bo/ai-scribe.

Bringing AI Scribe to telehealth is part of how Cerbo keeps building for independent practices, putting more of the provider's time back where it belongs, with the patient.

About Cerbo

Cerbo is a leading EHR built for independent practices, including functional medicine, integrative medicine, longevity, wellness, direct primary care, and concierge practices. Founded in 2011 and headquartered in Atlanta, GA, Cerbo gives practitioners a single, flexible platform for clinical documentation, scheduling, billing, and patient engagement, built around the way independent, personalized-care practices design their visits and workflows rather than a one-size-fits-all system designed for institutional medicine. Cerbo is part of Providi, the company behind Cerbo and OptiMantra. Learn more at cer.bo.

SOURCE Cerbo