CGI's global delivery centers of excellence in India appraised at CMMI® Level 5 for application management and infrastructure management services
BANGALORE, India, Feb. 15, 2018 /PRNewswire/ - CGI (NYSE: GIB) (TSX: GIB.A) announced that its Asia Pacific global delivery centers of excellence have been rated at Level 5, version 1.3, of the CMMI Institute's Capability Maturity Model Integration for their application management and infrastructure management services. Level 5 is the highest rating an organization can attain under the CMMI framework. CGI's global delivery centers in India also were rated at Maturity Level 5, version 1.3 for Development in 2015.
This most recent appraisal, which was performed by KPMG, demonstrates the high level of process maturity underlying service delivery at CGI's global delivery centers in India, as well as CGI's culture of continuous improvement based on its Management Foundation.
"CGI has a strong commitment to process improvement initiatives," said Dr. Krishnamurthy Kothandaraman, CMMI Certified High Maturity Lead Appraiser at KPMG. "Its management and improvement of important delivery metrics, such as client satisfaction ratings, service level adherence and effort utilization, met the high standards required by a Maturity Level 5 appraisal and were demonstrated through multiple engagement service level initiatives using statistical and quantitative methods."
"Attention to quality and process improvement is important to clients who rely on CGI to run their mission critical applications and infrastructure," said George Mattackal, President of CGI's Asia Pacific Global Delivery Centers of Excellence. "Our commitment to quality is embedded in our delivery approach, and this milestone is a testament to our offshore delivery capabilities. It also reinforces CGI's position as a partner and expert of choice for our clients as we support them in delivering a seamless digital experience to their customers in fast-changing markets."
In addition to driving process maturity, CGI's India global delivery centers deliver value for clients through innovative methodologies and technologies that lead to continuous improvement. These include ProAction-AS, CGI's end-to-end framework for the delivery of application services, along with emerging technologies in DevOps, automated test design and execution, and proactive monitoring and problem resolution through CGI's Intelligent Automation Platform.
About CMMI® Institute
CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit http://cmmiinstitute.com/
About CGI
Founded in 1976, CGI is the fifth largest independent IT and business consulting services firm in the world. With approximately 72,500 professionals worldwide, CGI delivers an end-to-end portfolio of high-end IT and business consulting services, systems integration and IT and business process outsourcing services. CGI's client proximity model, best-fit global delivery network, and intellectual property solutions help clients accelerate results and digitally transform their organizations. With annual revenue of C$10.8 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: cgi.com.
SOURCE CGI Group Inc.
Share this article