BAKERSFIELD, Calif., June 1 /PRNewswire/ -- CharTec, a complete "Hardware as a Service" (HaaS) provider, today announced that its proactive HaaS solution and training increased ARRC Technology's annual revenue and helped the company win the Top Total Revenue award for 2009 in the Infrastructure Managed Services category from Service Leadership Inc. at the recent HTG Summit.
CharTec, a concept tested by ARRC Technology over the last 3 years, allows managed service providers to include hardware in their current monthly service agreement and offerings to clients. ARRC used CharTec to standardize client hardware and layered in other CharTec benefits, such as helpdesk, licensing management, and the "Perfect RMA Process." This improves their clients' efficiencies, increases productivity, and reduces overall IT costs. By implementing CharTec as a tool to increase and sustain managed services revenue, ARRC was able to ascend to the top earnings level over other HTG members in its category.
"CharTec is the reason we increased revenues last year. It helped ARRC achieve the Service Leadership's 'Top Revenue' award winner and validates our approach to managed services," said Alex Rogers, ARRC CEO and creator of CharTec. "Combining an award-winning tool like CharTec with a managed service offering helps differentiate any MSP from competitors.
CharTec "Hardware as a Service" (HaaS) program helps technology companies transition to the next level of annuity-based profitability as Managed Service Providers. CharTec Partners can increase their customers' productivity and reduce overall costs using the program because hardware and service costs are no longer an obstacle – workstations, servers, firewalls, 24x7 helpdesk, even VOIP, are easily acquired. CharTec even goes "beyond HaaS" by providing private labeled hardware, professional sales and technical training and pricing tool that allows Partners to price offerings in less than 5 minutes. CharTec is the winner of three Channel Insider Bull's Eye Awards and Business Solutions Magazine Innovator of the Year Award for 2009. CharTec is headquartered in Bakersfield, Calif. For more information please visit http://www.chartec.net.