Charter Senior Living Selects Kevala, a Residex® Company, to Optimize Workforce Management

DENVER and SEATTLE, Aug. 21, 2025 /PRNewswire/ -- The newly integrated Residex® AI labor optimization platform Kevala has been selected by Charter Senior Living, which manages 71 senior living communities nationwide, to streamline workforce scheduling across its communities. With the scheduling platform, the organization cites ease of use, efficiency gains, and seamless implementation as key reasons it was chosen over competing technologies.

"Kevala has transformed how our communities approach staffing," said Kandice Alcorn, VP of Health & Wellness at Charter Senior Living. "The platform's intuitive scheduling workflows have allowed us to reduce overtime, minimize reliance on agency staffing, and create more predictable schedules that directly support resident care. It saves time, reduces costs, and enables our teams to focus on what matters most, delivering exceptional care."

Alcorn, who had prior experience with Kevala at another organization, noted that the decision to expand with Kevala across Charter was based on proven results. "Kevala stood out for its ability to deploy quickly, deliver immediate benefits, and integrate seamlessly with our existing systems. It has become an invaluable tool for staff and residents alike."

Now part of the Residex AI platform, Kevala strengthens Residex's broader vision of a fully connected senior care management system. Residex brings together 16 integrated modules covering clinical, compliance, operational, and workforce needs into one intelligent platform.

"Working with Charter has been incredible," said Noah Kusz, Senior Vice President of Sales, Residex. "Implementing this type of system gives providers like Charter a smarter, more reliable way to align workforce scheduling management with resident care delivery, driving a new scale of efficiencies across all of their multiple communities."

The addition of Kevala underscores Residex's commitment to providing intelligent, purpose-built solutions for senior living. By combining proven scheduling technology with its connected care platform, Residex continues to help providers improve efficiency, strengthen compliance, and deliver better outcomes.

About Residex® AI
Residex AI is a leading provider of senior care management technology, offering a connected platform with 16 integrated modules covering clinical care, staffing, compliance, and operations. Headquartered in Denver, CO, Residex serves senior living organizations nationwide.

SOURCE Residex.ai