Cincinnati Children's is Exceeding Patient Expectations with AI-first ThinkAndor®

ORLANDO, Fla., March 3, 2025 /PRNewswire/ -- Andor Health, the AI company reimagining virtual care with the #1 AI software infrastructure for healthcare, is driving exceptional outcomes at Cincinnati Children's using ThinkAndor®.

Cincinnati Children's implemented ThinkAndor® in 2020. Since its launch, ThinkAndor® has improved automation by leveraging AI agents to optimize care delivery in different settings including emergency, inpatient, and outpatient areas. In 2024, Cincinnati Children's extended its partnership with Andor Health to expand access to care for complex patients. As part of this partnership, Cincinnati Children's uses ThinkAndor® to enable care provision for patients in primary care and specialty care areas. The tool is used by providers, nurses and allied health care professionals for providing care to patients in their homes. 

"As the leader in improving child health, we are dedicated to enhancing care. AI-driven solutions like this one are tools we use to improve outcomes." said Jennifer Ruschman, AVP, Digital Health at Cincinnati Children's. "AI-first ThinkAndor® helps drive seamless interactions between patients, families, and providers. By assisting our families in connecting easily to outpatient telehealth visits, by automating text/email communication and facilitating technology check and the adding of additional participants, we can improve access to care in the home.  This provides a more convenient, efficient, and personalized healthcare experience for children and their families."

"At Andor Health, we are committed to enhancing patient satisfaction with the responsible use of AI," said Raj Toleti, Chairman & CEO of Andor Health. "By continuously improving ThinkAndor and our AI agents, we have elevated key satisfaction metrics, ensuring that children and their families receive the highest quality care with a seamless healthcare experience."

ThinkAndor® enables AI-driven capabilities across five key pillars of virtual health with robust AI agents for Digital Front Door, Virtual Hospital, Patient Monitoring, Care Team Collaboration, & Transitions in Care. By leveraging an AI-first strategy, ThinkAndor® optimizes care delivery. Healthcare organizations with ThinkAndor® experience real-world value and ROI. At Cincinnati Children's, ThinkAndor® is consistently ranked highly in patient and family experience scores with a 96% satisfaction rate.

Visit Andor Health at HIMSS 2025 booth 2848 to see why ThinkAndor® is the #1 healthcare AI software infrastructure.

About Andor Health

Andor Health revolutionizes clinical care through generative AI-powered virtual care experiences across the care continuum. Our virtual care experiences empower healthcare providers with actionable insights & ambient monitoring to deliver care, at scale, with proven return on investment. ThinkAndor®, the #1 healthcare AI software infrastructure for healthcare, leverages AI agents to harness generative AI unlocking data stored in various systems, including electronic medical records, biometric devices, & other signals to deliver actionable intelligence in real-time to care teams. By optimizing communication workflows, ThinkAndor® accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes. For more information, visit Andor Health or follow us on LinkedIn and Twitter.

Media Contact
Andor Health
Jennifer Skitsko - SVP, Marketing
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SOURCE Andor Health