City of Dallas Partners with Hazel AI to Modernize Procurement and Accelerate Public Service Delivery

Dallas becomes the first major Texas city to adopt AI for procurement, setting a new standard for how modern cities operate

DALLAS, July 22, 2025 /PRNewswire/ -- The City of Dallas today announced a partnership with Hazel, an AI-powered procurement platform, in a move to become the first major Texas city to leverage artificial intelligence to modernize procurement operations and accelerate public service delivery. This collaboration signals a bold step toward reimagining how local governments serve their communities faster, more efficiently, and more equitably.

With this launch, Hazel's platform will automate time-consuming steps in the procurement process, enabling city departments to move from project scoping to RFP issuance in days rather than months, saving time and taxpayer dollars while expanding access to a broader pool of local and diverse vendors. For a fast-growing city like Dallas, this means expedited timelines for airport upgrades, housing initiatives, and other public works.

"We are reimagining procurement services to better meet our mission of providing excellent customer service through strategic, sustainable practices," said Juanita Ortiz, Director of Procurement Services. "Our partnership with Hazel allows us to increase competition, enhance transparency, and expand access for small and local businesses delivering smarter, faster, and more inclusive outcomes for the City of Dallas."

This partnership is part of a broader effort by the City of Dallas to invest in modern tools that improve core government functions and meet the evolving needs of its growing population. Hazel's technology empowers city staff — the AI platform works alongside procurement teams to simplify complexity, improve project visibility, and ensure consistency across departments. It also advances Dallas's equity goals by helping surface a broader, more diverse vendor pool — giving small and minority-owned businesses greater access to city contracts.

"Dallas is proving that good government and great technology go hand in hand," said August Chen, Co-Founder and CEO of Hazel AI. "This partnership shows what's possible when a city brings bold leadership to the table."

The partnership reflects Dallas's larger commitment to digital modernization and civic innovation. As one of the fastest-growing cities in the country, Dallas is investing in smart, scalable solutions that keep pace with the city's evolution and set a new bar for how local governments nationwide can innovate at speed.

About Hazel

Hazel is an AI-powered procurement platform designed to modernize and streamline government and public sector purchasing. By automating key procurement processes including solicitation drafting, vendor identification, compliance management, and contract optimization, Hazel accelerates decision-making while ensuring full regulatory compliance. The company's proprietary AI technology simplifies complex procurement workflows, reduces costs, and enhances vendor diversity by making supplier data more actionable. As a venture-backed Minority Business Enterprise (MBE), Hazel partners with federal, state, and local agencies to drive smarter, faster, and more accountable procurement.

For more information, please visit: https://www.hazelai.com

Contact Information:

Hazel Media Contact
Email: [email protected]

SOURCE Hazel AI