SYDNEY, Oct. 20, 2015 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced it has been named a "Market Specialist" in Robotic Process Automation (RPA) by Mindfields Consulting, a Sydney-based management advisory firm.
Mindfields evaluated 12 leading IT/business process outsourcing service providers on a wide range of parameters -- including execution, technology and market reach capabilities, and implementation/deployment successes -- to rate the maturity, experience, expertise and scale of their robotic automation initiatives. The report titled "Robotic Process Automation: Driving the next wave of cost rationalization" provides in-depth coverage of the RPA strategies being adopted by service providers to deliver value and cost savings.
Cognizant has been named a "Market Specialist" for its focus on value-driven, outcome-based solutions incorporating artificial intelligence and automation, rapid deployment and execution capabilities, and implementation strategy. Cognizant is the only service provider to receive top scores on four key evaluation parameters. These include establishment of dedicated RPA Center of Excellence, expertise in automation tools with live client site implementation experience, well-defined governance framework for managing, implementing, monitoring and measuring RPA-led initiatives, and alignment of C-suite executives with business unit leaders and the IT department on RPA.
The report also cites examples of Cognizant's RPA work and resulting client benefits, including optimized pricing, productivity, accuracy and compliance at leading healthcare insurance, managed care and medical billing organizations in the United States. These engagements leverage Cognizant's Intelligent Process Automation technology and delivery framework, including proprietary platforms such as Healthcare Process Automation (HPA) and Automatika, as well as industry-leading third-party technologies.
"Our research assesses the RPA market landscape and provides actionable insights on RPA strategy and roadmap," said Mohit Sharma, Director, Mindfields Consulting. "Encouraged by returns on RPA investments and short payback periods, organizations are increasingly turning to partners with mature process automation capabilities to bring transformational improvements in operational efficiency and cost rationalization, and enhance competitiveness. Service providers are developing advanced capabilities to expand the scope of what automation can do, especially around artificial intelligence and cognitive machine-learning. As the RPA market matures steadily and witnesses higher adoption rates, 'market specialists' are embedding RPA into their offerings aggressively and applying their expertise in industry functions to the next-generation of smart processes."
"Digital technologies -- including automation -- not only transform how companies engage their customers, but also reshape business operations and provide greater levels of efficiency and effectiveness," said Gajen Kandiah, General Manager, Business Process Services at Cognizant. "In addition to automation, our investments in autonomics, machine learning, and artificial intelligence help deliver better outcomes for our clients. We help companies lay the foundation to become smarter, digital enterprises."
Kandiah added, "Process automation is impacting all industries we serve. Clients trust Cognizant's Intelligent Process Automation to harness our deep vertical process knowledge for immediate savings, faster time-to-market, enhanced business insights, and better regulatory compliance. We are delivering rapidly deployable, pre-configured automation solutions as a powerful enabler that works in tandem with humans to tackle critical business challenges. This enables customers to become agile at scale -- without adding significant resources."
Read Mindfield Consulting's "Robotic Process Automation: Driving the next wave of cost rationalization" (September 2015) report here.
About Mindfields Consulting
Mindfields is a vendor agnostic sourcing and management advisory firm that provides strategic sourcing advisory services to CXO level executives across industries globally. Our experienced consultants leverage exclusive IP based proprietary tools and information databases to evaluate and identify the optimal sourcing strategies for our client organizations. Mindfields has offices in Australia, the U.S. and India. For more information about Mindfields, please visit us at: www.mindfields.net.au or follow us on Twitter: Mindfields.
About Cognizant's Intelligent Process Automation Practice
Cognizant's Intelligent Process Automation (IPA) practice provides solutions for more than 120 clients in industries such as banking and financial services, healthcare, insurance, retail, and technology. Using a proprietary framework of technology, methodology, best practices, and integrated analytics, the practice leverages machine learning, artificial intelligence and deep learning principles to help clients achieve efficiency gains, while supporting growth and innovation based on rich digitally generated data. Learn more about Cognizant's IPA practice here.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 218,000 employees as of June 30, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.