ORLANDO, Fla., June 30, 2017 /PRNewswire/ -- No one likes waiting for a report to process and return results, and CollaborateMD users are no different. This problem led CollaborateMD, a leading provider of innovative and intelligent cloud-based medical billing and practice management solutions, to come up with an innovative solution to speed up reporting 48% without spending loads of cash.
The reason reporting requests slow down over time is due to millions and millions of rows of data being added to the database each month. In the past, CollaborateMD has performed enhancements to increase processing such as:
- Database and SQL tuning
- Optimizing the client software to minimize requests and data to the web servers
- Spending money on replacing or adding newer processors or faster storage devices
These methods helped but were never a huge gain in processing improvements. But one day earlier this year the CollaborateMD engineers came up with an idea. They had a theory of using the disaster recovery (DR) site to handle all reporting operations and allow the main site to handle database inserts and updates. It was a great idea because the company's DR site is maintained in real-time with the primary site and normally sits close to idle all year long.
To implement this change the engineers would rewrite their proprietary web server software and enable the DR site into a read-only database. All reporting requests would go from the primary site to the DR site for processing. The changes resulted in significant improvements:
- Increased response time for reporting requests – on average 48%
- Decreased time to insert and update records in the main data center – add patient, add appointment, etc.
- Reduced the average load on the primary data center servers by 45%
- Increased ROI on DR site equipment
- Made customers happier!
"We were all very excited once these changes were implemented and we could see the incredible results," said Douglas Kegler, CEO and Founder of CollaborateMD. "This was a win-win across the board for the company and our customers."
For more information on CollaborateMD, please visit http://www.collaboratemd.com
Since 1999, CollaborateMD's innovative and intelligent cloud-based revenue cycle management software solutions have contributed to the financial and operational success of medical practices and medical billing services in every state across the country. CollaborateMD's Windows and MAC solution, with its simplicity, intelligence, and phenomenal support, is used by thousands of medical providers and has processed over $43 billion worth of medical claims.
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