ATLANTA, April 23, 2013 /PRNewswire/ -- Commetrex, known for its ability to "make FoIP work," announces support for the fax media-feature tag specified in RFC 6913, released by the IETF in March. The company plans to add support to its BladeWare fax platform to support intelligent FoIP routing in SIP networks. According to Cliff Schornak, Commetrex' CTO, "Less-than-optimum routing of FoIP calls by carriers is the primary reason for poor FoIP success rates in international FoIP calls, and it's not because they don't want to, it's because the SIP standards didn't support it prior to RFC 6913."
For the last three years, there has been unprecedented cooperation between the international carriers of the i3 Forum and the SIP Forum FoIP Task Group to perform the testing needed to get to the bottom of the poor success rate of international FoIP calls. As reported on the SIP Forum website, these organizations know that the global network can't complete the move to IP until fax over IP becomes reliable. Fortunately, the testing uncovered systemic problems that can be solved by making small but significant changes to how FoIP calls are routed by the carriers. The SIP Forum recommended a change to industry standards, resulting in RFC 6913, and the i3 Forum is publishing a best-practices document. Together, these initiatives will enable the "PSTN cord to be finally cut," according to Mike Coffee, Commetrex CEO.
"Today, FoIP calls are sent over routes that, although they might be optimum for voice, are 'mean and cruel' to fax," according to Steve Hersee, of Copia International, which participated in the testing. "These routes were 'fax-hostile,' while what we needed were 'fax-friendly' routes," explained Hersee. "There was one big problem: in the standard way FoIP calls are handled, the carrier's routing algorithms could not know that a call was going to be a fax until the called terminal answered. This made it impossible to route the call over those fax-friendly routes using the current standards. Fortunately, the SIP Forum's recommended changes were accepted by the ITEF. And now carriers can use the 'SIP.fax' media-feature tag to proactively route FoIP calls over qualified rotes. Obviously, we need to get the industry's equipment and carrier communities on board."
"That's where RFC 6913 comes in," added Coffee. "Fax don't get no respect," he says. "There are 16 media-feature tags defined in RFC 3840 that may be put in SIP headers to aid in routing decisions, but not a single one specified that an originating SIP UAC was a fax in order to allow the carrier to select that fax-friendly route. But that's a thing of the past if we can get the industry to support this initiative. We are excited about these developments and pleased to support them in our products."
Commetrex, after providing industry-leading fax technologies to the telecom equipment OEM for over a decade, has developed BladeWare™, an advanced-architecture all-software telephony platform that supports FoIP with SIP signaling. In 2009, the company added support for digital and analog PSTN connectivity in partnership with Sangoma Technologies. The addition of support for PCI and PCI Express boards for analog office and station interfaces and ISDN PRI and BRI gives Commetrex the industry's broadest fax-telephony product line for the enterprise-fax OEM.
In order to maintain its OEM focus, Commetrex spun off NetGen Communications, Inc. to develop and market end-user and service-provider telecom products. Smart ATA is NetGen's first of what will be a long line of voice, fax, and video telecom products that leverage Commetrex technology.
For more information, visit www.commetrex.com/products/smart-foip/.
About Copia International
Founded in 1987, Copia International is an innovator in the communications-solutions software market. Daily, thousands of customers worldwide use CopiaFacts software, a suite of fax, voice, and e-mail solutions to send and receive information. Copia software is the choice of large service bureaus, call centers, and financial institutions that need to automate services reliably. Patent protected, Copia offers a variety of one-call fax retrieval, mail-merge-to-fax, and FoIP technology with offices in the United States and United Kingdom.
SOURCE Commetrex Corporation