Communication is Essential for Successful IDR Application, Says Ameritech Financial
ROHNERT PARK, Calif., March 1, 2018 /PRNewswire/ -- Debt is a big deal and consumers should have all the tools they need to successfully manage it. With student loan debt delinquency and default rates on the rise, it's especially important that borrowers who need help accessing programs to support their repayment efforts know who to talk to. Ameritech Financial is a document preparation company that helps federal student loan borrowers apply for and remain enrolled in federal income-driven repayment plans (IDRs) for the duration of the term. Clients who have questions about the programs, need to check on the status of their application or recertification, or simply want to provide feedback have a few ways of reaching out to Ameritech Financial.
"Communication is important when dealing with debt, so we try to make it as easy as possible for our clients," said Tom Knickerbocker, executive vice president of Ameritech Financial. "It's important to us that our clients feel informed throughout the process and we encourage them to reach out whenever they need to for any reason."
Ameritech Financial clients are in the loop for the entire process, starting with IDR selection and continuing through application acceptance and beyond. While the company takes care of document preparation, it stays in close contact with the client to make sure all pertinent documentation is included in the application, striving for the highest chance of approval after submission. The company reaches out to clients via phone, email or text depending on the client's preferred method of communication.
Ameritech Financial clients who have questions or need to return communication can do so via phone or email. To reach out by phone, clients can simply call the customer service number or schedule a call through the Get Started link on the company's website. To send an email, they can go to the Contact Us tab on the Support page of the website, choose a reason for reaching out and submit the form to do so.
"Depending on the client, the documentation needed to apply for an IDR could be complicated," said Knickerbocker. "To maximize success of each application, we stay in contact with our clients and make sure we get all the necessary information. Our goal is to get each application approved on the first try, and the best way to do that is to work closely with our clients."
About Ameritech Financial
Ameritech Financial is a private company located in Rohnert Park, California. Ameritech Financial has already helped thousands of consumers with financial analysis and student loan document preparation to apply for federal student loan repayment programs offered through the Department of Education.
Ameritech Financial is a member of the Association for Student Loan Relief (AFSLR), and each representative on the phone has received the Certified Student Loan Professional certification through the International Association of Professional Debt Arbitrators (IAPDA).
Ameritech Financial prides itself on its exceptional customer service.
Contact
To learn more about Ameritech Financial, please contact:
Ameritech Financial
5789 State Farm Drive #265
Rohnert Park, CA 94928
1-800-792-8621
[email protected]
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SOURCE Ameritech Financial
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