ComplexCare Solutions Closes Refinancing with Regions Bank and Pinnacle Bank, Lowering Cost of Capital and Enabling Long-term Growth

New senior secured credit facilities establish long-term banking relationships and provide capacity to support future organic and acquisitive growth

NASHVILLE, Tenn., Nov. 10, 2026 /PRNewswire/ -- ComplexCare Solutions ("CCS" or the "Company"), a physician-founded, clinician-led provider of health assessments and member engagement services to health plans across the country and a portfolio company of Vesey Street Capital Partners ("VSCP"), today announced the closing of a refinancing of its senior secured credit facilities with new lenders Regions Bank and Pinnacle Bank. The new facilities consist of a revolving credit facility and a Term Loan A and include an accordion feature to support future growth.

Regions Bank served as Administrative Agent. Regions Capital Markets, a division of Regions Bank, acted as Left Lead Arranger, with Pinnacle Bank serving as Joint Lead Arranger, and both Regions Bank and Pinnacle Bank are lenders under the facilities.

Proceeds of the term loan were used to repay the Company's existing term loan in full and to pay related fees and expenses. The refinancing reduces the interest rate on CCS's borrowings, extends the maturity of the Company's debt to 2031, and establishes long-term banking relationships with Regions and Pinnacle, including Regions' role as the Company's primary treasury management and depository bank. The new facilities also give CCS potential access to additional capital to support both organic growth and future acquisitions.

"We are proud to welcome ComplexCare Solutions as a Regions client and to partner with the Vesey Street team," said David Bess, Vice President, Regions Bank. "CCS has built a high-quality, fast-growing business around a clinician-led model, a talented management team and a record of consistent performance. Our relationship-based approach and healthcare banking expertise allowed us to build a facility tailored to the Company's needs, and we look forward to supporting its continued growth for years to come, together with our partners at Pinnacle Bank."

"We are pleased to complete a successful financing in the current market environment, driving significant benefits to CCS," said Chris Hasslinger, Investment Partner of Vesey Street Capital Partners. "All of this is enabled by the strength and growth of CCS. The result is a lower-cost, longer-dated capital structure and meaningful flexibility to keep investing in the business. VSCP has existing relationships with both Regions and Pinnacle, and we are delighted to now extend those relationships to CCS."

"This refinancing is an important milestone for CCS and a strong validation of the business we have built with our health plan partners and our clinical network," said Rachel Knight, Chief Executive Officer of ComplexCare Solutions. "Regions and Pinnacle understood our model from the start and moved quickly. Our approach rests on partnership, adaptability and measurable results, and with a lower cost of capital and trusted long-term banking partners, we are well positioned for ongoing investment to strengthen and expand our clinical services."

The new revolving credit facility and accordion provide committed capital for working capital and a pipeline of potential acquisitions, while Regions' treasury management platform gives CCS greater visibility and control over cash across the business. The Regions and Pinnacle relationships complement CCS's existing partnership with VSCP as it continues to grow nationally.

About ComplexCare Solutions

ComplexCare Solutions (CCS) is a physician-founded, clinician-led trusted advisor to health plans. Through a national network of more than 2,500 advanced practice clinicians, including nurse practitioners and physician assistants, CCS delivers in-home and virtual health assessments that surface clinical, environmental and social insights, paired with member education, supplemental testing, emergency room diversion, encounter facilitation and complex member engagement. CCS works with health plans in 43 states and is headquartered in Nashville, Tennessee. For more information, visit complexcaresolutions.com.

About Vesey Street Capital Partners

Vesey Street Capital Partners is a private equity firm specializing in buyouts of lower middle-market healthcare services businesses. VSCP invests on behalf of a wide array of Limited Partners, including asset management firms, family offices, pension funds, and other institutional investors. Since its inception, VSCP has consummated 48 transactions across thirteen platform businesses and has deployed ~$1 billion of equity capital. For more information, please visit www.vscpllc.com.

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $163 billion in assets, is a member of the S&P 500 Index and is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates more than 1,200 banking offices and more than 1,750 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

About Pinnacle Bank

Pinnacle Financial Partners, Inc. ("Pinnacle") is a $130.7 billion asset regional bank which provides a full range of banking, investment, trust, mortgage and insurance products and services for commercial and consumer clients who want a comprehensive relationship with their financial institution. The firm joined forces with Synovus Financial Corp. in 2026, bringing together more than 160 years of combined banking service. Pinnacle is the largest bank headquartered in Tennessee and the largest bank holding company headquartered in Georgia. The firm is No. 1 in deposit market share* in the Nashville MSA and No. 4 in the Atlanta MSA with offices in Tennessee, Georgia, Florida, North Carolina, South Carolina, Alabama, Kentucky, Virginia and Maryland.

Pinnacle is an employer of choice for financial services professionals. The firm is No. 12 in the Fortune 100 Best Companies to Work For® in 2026, its 10th consecutive appearance. Pinnacle was also recognized by American Banker as No. 4 among America's Best Banks to Work For in 2025, its 13th consecutive year on the list, and No. 1 among banks with more than $10 billion in assets. Learn more about Pinnacle at PNFP.com.

*As of June 30, 2026, according to FDIC data

SOURCE ComplexCare Solutions