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Comviva lanza la plataforma BlueMarble de próxima generación para el comercio digital
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Nov 02, 2021, 02:30 ET

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-Comviva lanza la plataforma BlueMarble de próxima generación para el comercio digital y los sistemas empresariales

Plataforma integrada de comercio digital, atención al cliente y gestión de socios, nativa de la nube y basada en microservicios, para impulsar la agilidad y el crecimiento del negocio

NUEVA DELHI, 2 de noviembre de 2021 /PRNewswire/ -- Comviva, líder mundial en soluciones de movilidad, ha anunciado hoy el lanzamiento de su plataforma BlueMarble de próxima generación 

La nueva BlueMarble es una plataforma integrada de comercio digital, gestión de pedidos, atención al cliente y gestión de socios. Diseñada específicamente para los proveedores de servicios de comunicación (CSP), es una plataforma digital abierta y modular, nativa de la nube y preparada para 5G, que ofrece agilidad empresarial, alto rendimiento y flexibilidad para ofrecer rápidamente experiencias y viajes digitales personalizados.

BlueMarble de Comviva permite a los CSPs servir a todos los tipos de clientes (consumidores y empresas, existentes y nuevos), todos los canales (asistidos, no asistidos, actuales y futuros), negocios multiplay y aprovechar activamente los ecosistemas de socios. Con el nuevo BlueMarble, Comviva soporta todo el ciclo de vida del cliente digital, desde el descubrimiento, la compra, el pedido y la facturación hasta el pago y la atención. Permite a los CSP acceder activamente a nuevas fuentes de ingresos, al tiempo que acelera el tiempo de lanzamiento y monetización de nuevas líneas de negocio, como 5G, aplicaciones en la nube, IoT y servicios virtualizados.

Sobre la ocasión, Manoranjan (Mao) Mohapatra, consejero delegado de Comviva, dijo: "Estamos elevando significativamente el listón digital con nuestra solución BlueMarble de nueva generación. Las fronteras del sector se han difuminado y los proveedores de servicios de comunicación compiten hoy en día con empresas nativas digitales a varios niveles. La nueva solución BlueMarble representa un importante cambio ascendente y presentará toda una serie de nuevas oportunidades para los CSP en esta era 5G, impulsada por la innovación y la agilidad. Ayudará a las organizaciones a lanzar rápidamente nuevos productos, a aumentar los ingresos, a ampliar los ecosistemas de socios y a ofrecer experiencias de clase mundial a los clientes."

"Nos centramos mucho en el cliente, en nuestras hojas de ruta de productos, en los compromisos de consulta y en la defensa del cliente. La nueva solución BlueMarble proporciona a las organizaciones una inmensa flexibilidad y opciones tecnológicas al impulsar la apertura y la interoperabilidad", añadió Mohapatra.

Con la nueva BlueMarble, Comviva ha introducido una propuesta extremadamente fuerte para que los CSPs impulsen su viaje de transformación digital. La solución se ha construido teniendo en cuenta la modularidad, lo que permite un enfoque gradual para añadir capacidades digitales. Los microservicios proporcionan la agilidad necesaria para introducir nuevas funciones y servicios rápidamente, sin afectar al resto de los elementos.

La solución BlueMarble de Comviva ha recibido la Platinum Badge del TM Forum por su conformidad con las API abiertas. Las API abiertas permiten a las empresas monetizar y lanzar servicios agrupados, de forma rápida y sin problemas.

Contacto RRPP: 

Sundeep Mehta
[email protected]

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