Constructor Wins MACH Impact Award for 'Agentic Achievement'

Recognition highlights successful AI agent deployments — with Constructor's conversational agents driving better shopping experiences and measurable results for ecommerce retailers worldwide

SAN FRANCISCO, Oct. 2, 2026 /PRNewswire/ -- Constructor, the product discovery platform for the agentic era, has been honored in the MACH Alliance's 2026 MACH Impact Awards. A winner in the "Agentic Achievement" category, Constructor was recognized for successful AI agent deployments across ecommerce environments, helping retailers worldwide improve shopping experiences and drive meaningful business results.

The MACH Alliance is the global industry body for open, composable and connected enterprise technology — the foundation and framework for the agentic era. Its annual MACH Impact Awards celebrate real-world technology deployments, innovative solutions and industry changemakers driving measurable outcomes.

"The conversation around agentic AI has moved on from what's possible to what's actually working," said Jason Cottrell, president of the MACH Alliance. "This year's winners have taken agents out of the pilot phase and into production, with results they can measure. And they've done it by building on open, composable foundations."

Putting Agentic AI to Work Across Ecommerce

Amid strong retailer demand and demonstrated results from Constructor's AI agents, Constructor has seen rapid adoption of its agentic technology — with the number of companies deploying its conversational AI agents increasing 900% over the past year.

Constructor's composable, API-first architecture enables its agents to work across retailers' existing technology stacks and connect with the data, content and services they need. In addition, its Model Context Protocol (MCP) server exposes Constructor's commerce intelligence through a standard interface that any agent can call, whether it runs on the retailer's own site or outside it.

Constructor's agentic portfolio spans shopper-facing, agent-facing and merchant-facing applications, including:

• AI Shopping Agent (ASA): helping shoppers with broad, complex or exploratory shopping needs, using conversational AI to understand their goals and guide them to the right products.
• AI Product Insights Agent (PIA): acting as a virtual product expert on product detail pages, where PIA answers shoppers' questions, suggests helpful prompts and provides personalized guidance — so shoppers can evaluate products and make decisions with confidence.
• Merchant Intelligence Agent (MIA): enabling ecommerce teams to ask questions in plain language about product-discovery performance — with MIA investigating what's happening and why, recommending ways to improve results, and automating time-consuming merchandising work.
• Discovery MCP: bringing Constructor's personalized product discovery into external AI answer engines such as ChatGPT. Through protocols such as UCP, compatible agents can find and connect to the retailer's Discovery MCP Server — getting ranked, optimized product results to use in shopper recommendations instead of fetching raw catalog data. Further, this also allows new agents, plugins and apps (e.g., ChatGPT apps) to be built on top of the discovery, ranking and personalization Constructor already provides.

The MACH Impact Award recognized high-impact results retailers have achieved with Constructor's agentic technology. Across different customer deployments, results included: a 57% reduction in support requests; shoppers converting at more than double the rate of those using standard search; and 52% higher add-to-cart rates and 56% higher purchase rates among shoppers using a Constructor agent.

"AI agents are moving quickly beyond experimentation and becoming a meaningful part of how people shop and how ecommerce teams work," said Eli Finkelshteyn, CEO and co-founder of Constructor. "But for us, the goal isn't to introduce new agentic capabilities for the sake of it. They need to be practical, powerful and easy to use — and, most importantly, make experiences better. As we bring agentic discovery across more of the shopper journey, that principle will continue to guide how we build. We're honored to have the MACH Alliance recognize the impact retailers are achieving with our technologies."

Constructor's Agentic AI 'Rolling Thunder' Continues

The award adds to a growing list of accolades for Constructor's work in agentic commerce. Within the last year, Constructor has:

• Earned a MACH Alliance Agent Ready Award, a separate MACH Alliance program recognizing agentic solutions deployed in production and independently reviewed for real-world interoperability.
• Been named to The Agentic List 2026, honoring "the top 120 agentic AI companies shaping the future."
• Been honored for the best use of AI in retail and ecommerce in both the Champions in AI Awards and the Global AI Awards.

In addition, Constructor was recognized as a sample vendor for agentic commerce in the Gartner Hype Cycle™ for Agentic AI, 2026.¹ This year, Constructor was also named a Leader in the Gartner® Magic Quadrant™ for Search and Product Discovery — placing furthest in Vision and highest in Execution among all vendors evaluated.²

For more information about how Constructor is helping retailers deliver personalized, high-performing agentic shopping experiences, please visit constructor.com.

¹ Gartner, Hype Cycle for Agentic AI, 2026, Rajesh Kandaswamy, Leinar Ramos, Gary Olliffe, Tom Coshow, Pieter den Hamer, Erick Brethenoux, April 22, 2026.

² Gartner, Inc., Magic Quadrant for Search and Product Discovery, Mike Lowndes, Sandy Shen, Aditya Vasudevan, Noam Dorros, June 22, 2026.

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About Constructor

Constructor is the AI-driven search and product discovery platform that scales, learns, and adapts to how shoppers actually buy. Its central reasoning engine uses reinforcement learning to improve with every shopper interaction—delivering the right product to the right person in the right context at the right time. By learning directly from real shopper behavior across a company's own properties, Constructor continuously drives stronger performance across the metrics that matter most. Purpose-built for ecommerce, Constructor generates consistent $10M+ lifts for leading brands such as Sephora, Petco, The Very Group, home24, Grove Collaborative and Fisheries Supply. Learn more at constructor.com.

SOURCE Constructor